IF THE UPS REQUIRES SERVICE

1.Use the TROUBLESHOOTING chart section 5 to eliminate obvious causes.

2.Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common problem.

3.Call your dealer for assistance. If you cannot reach your dealer or if he cannot resolve the problem, call or fax Minuteman Technical Support at the following numbers: Voice phone (972) 446-7363, FAX line (972) 446-9011, e-mail: support@minuteman-ups.com. Please have the following information available BEFORE calling technical support:

A. Your Name and address.

B.Where and when the unit was purchased.

C.All of the model information on the rear of your MCP Series UPS.

D.Any information on the failure, including LEDs that may be illuminated.

E.A description of the protected equipment, including model numbers if possible.

4.A technician will ask you for the above information and, if possible, help solve your problem over the phone. In the event that the unit requires factory service, the technician will issue you a Return Material Authorization Number (RMA #). If the UPS is under warranty, the repairs will be done at no charge. If not, there will be a charge for repair.

5.Pack the UPS in its original packaging. If the original packaging is no longer available, ask the technical support technician about obtaining a new set. It is important to pack the UPS properly in order to avoid damage in transit. Never use Styrofoam beads for a packing material. Include a letter with your name, address, daytime phone number, RMA number, a copy of your original sales receipt, and a brief description of the trouble.

6.Mark the RMA# on the outside of all packages. The factory cannot accept any package without the RMA# marked on the outside.

7.Return the UPS by insured, prepaid carrier to:

Minuteman, Para Systems, Inc.

1455 LeMay Drive

Carrollton, TX 75007

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Minuteman UPS MCP 2000i, MCP 3000i, MCP 1000i user manual If the UPS Requires Service
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MCP 1000, MCP 3000i, MCP 2000i, MCP 2000, MCP 3000 specifications

The Minuteman UPS product line offers a range of uninterruptible power supplies designed to protect critical equipment from power disturbances. The models MCP 1000i, MCP 2000, MCP 2000i, MCP 3000, and MCP 3000i provide reliable backup power and advanced features that ensure continuous operation for sensitive electronics used in both home and business environments.

Starting with the MCP 1000i, this model features a capacity of 1000 VA and is equipped with line-interactive technology. This ensures that it can automatically adjust to power fluctuations without switching to battery mode, which prolongs battery life. With a user-friendly LCD interface, users can easily monitor voltage levels and battery status, ensuring peace of mind in critical situations.

The MCP 2000 and MCP 2000i models increase power capacity to 2000 VA. Both variants offer similar functionalities, but the “i” version integrates an advanced LCD display for enhanced monitoring capabilities. They come equipped with multiple outlets, allowing users to connect various devices while maintaining protection against surges and outages. Both versions boast high-efficiency operation, which minimizes energy waste and reduces operating costs.

Moving to the MCP 3000 and MCP 3000i models, these UPS units are designed for larger power demands, offering 3000 VA capacity. The MCP 3000 maintains a line-interactive topology, providing continuous protection against brownouts and voltage spikes. The augmented MCP 3000i boasts an advanced LCD interface, providing real-time information and alerts, allowing users to diagnose issues quickly and effortlessly. This series is suitable for powering critical servers, networking equipment, and high-performance workstations.

Key features across all models include an energy-saving Green Mode, which maximizes efficiency by reducing energy consumption. They also incorporate Smart Battery Management, which enhances battery performance and longevity through intelligent charging and discharging cycles. Robust surge protection helps safeguard devices against transient voltage spikes.

These Minuteman UPS systems are designed with user convenience in mind, featuring hot-swappable batteries for effortless maintenance without shutting down connected devices. Overall, the MCP series provides reliable power protection, advanced technology, and user-friendly features, making them suitable solutions for both home and professional environments in need of uninterrupted power.
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