Mitel 3300 Quick Messaging, Transferring an Outside Caller to a Mailbox, Voice Mail User Guide

Models: 3300

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Quick Messaging

Voice Mail User Guide

Transferring an Outside Caller to a MailboxAccessing the Auto Attendant from a Mailbox Personal Contacts Program alternate numbers where callers can contact you instead of leaving a message. See “Personal Contacts” on page 21 for more information.

Forward to E-mailEnable or disable the forward voice mail to e-mail feature. See “Forward to E-mail” on page 22 for more information.

Exit Options Exit User Options menu.

Quick Messaging

Quick Messaging allows you to leave messages for yourself or fellow employees without ringing their telephone or accessing your mailbox.

1.Dial the Message Center extension.

2.When the system answers, press Manual background.

3.Enter the mailbox number where you wish to leave a message. If you normally use a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

4.Record the message (at least two seconds in length).

5.Press any key or hang up.

Transferring an Outside Caller to a Mailbox

To transfer a caller on an outside line to a mailbox:

1.Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the hookswitch.

2.Dial the Message Center extension.

3.When the system answers,

If you have a mailbox, press Manual backgroundManual backgroundManual background.

If you do not have a mailbox, press Manual backgroundManual background.

4.Enter the mailbox number where the caller wants to leave a message. If you normally use a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

5.Hang up immediately.

Manual background Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.

Accessing the Auto Attendant from a Mailbox

To dial another extension when you call someone and get their mailbox:

1.During the mailbox greeting, press Manual background to transfer to the Auto Attendant.

2.Dial the extension you want to reach. If Name Dialing is enabled on the system, you can use the keypad to spell the name of the party you want to reach.

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Mitel 3300 manual Quick Messaging, Transferring an Outside Caller to a Mailbox, Accessing the Auto Attendant from a Mailbox