Call History

Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically.

To display the call history, and view call detail:

1.Press the Call History feature key. The total number of missed calls is displayed in brackets ( ), the number of new missed calls is indicated with a *.

2.To browse though the list of missed calls, press the * key (Yes), followed by the UP and DOWN keys to scroll through the list. To view answered or outgoing calls, press the # key (No) once for answered, twice for Outgoing. Use the UP and DOWN keys to scroll through the list of answered or outgoing calls.

3.To view the number of the call, press the # key (Options).When the options screen is displayed, press the * key (Details) to display the number. From the number display, press the # key (Next) to display the call time and date.

To return a call:

1.Display the call you want to return.

2.Do one of the following:

„If the call is internal, and the caller name is known, press the * key (Call). For unknown numbers, the * key is not displayed.

„If the call is external, and you normally need to precede external calls with a digit such as 9, its likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing the * key (Call) initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing the

# (Clear) key. Use the # key to delete the left-most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the * key (Call) to dial the number.

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Mitel 5010 manual Call History, To display the call history, and view call detail, To return a call