Mitel 5224 & 5212 IP Phone Manual - Call Forwarding Instructions

Call Forward – End Chaining

To ensure that calls do not get forwarded again by the destination number:

1.Lift the handset.

2.Dial *63.

3.Hang up.

To again allow calls to be forwarded by the destination number:

1.Lift the handset.

2.Dial #63.

3.Hang up.

Call Forward - Forced (5224 IP Phone only)

To force an incoming call to be forwarded:

zPress the Forward softkey.

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Mitel 5212 Call Forward End Chaining, Call Forward Forced 5224 IP Phone only, To force an incoming call to be forwarded

Contents

User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature Function FeatureFunction Important Note for Headset Users Selecting Menu Options About Feature Access Codes For Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjust the viewing angleTo tilt your telephone for better viewing Customizing Your 5212/5224 IP Phone Handset Receiver Volume ControlTo adjust the Ringer Volume while the set is ringing To adjust the Ringer Pitch while the set is idle To adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key Answer a call Making and Answering CallsLanguage Change Make a call To make an Emergency Call Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call Personal must be setup by TelcomTo store a personal Speed Call number Handsfree Operation Auto-Answer To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5224 IP Phone only To answer a call when you hear ringback Hold Call HandlingMute Conference TransferConference Split To alternate between the two parties Add Held 5224 IP Phone onlySwap To move a call on hold to another line appearance To program Call Forward Call Forward To turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingTo force an incoming call to be forwarded To turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback To cancel all Callbacks Cancel Callback Set By Callback SoftkeyCancel All Callbacks Set By Callback Softkey To cancel a Callback Account Codes Using Advanced FeaturesCall Park Campon Call PickupDo Not Disturb To page a party Direct Paging To turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To end a Handsfree Answerback call To answer a call using Handsfree Answerback Arrives Burst of tone Direct Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the following To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once Reminder 5224 IP Phone only To hang up To enable Headset OperationTo answer a call when Auto Answer is disabled Headset Operation To answer a call Headset Operation with Feature Control SwitchTo enable or disable Headset Operation To disable Headset Operation Music To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me Answer must be set up by TelcomTo make a Group Hot Desking must be set up by Telcom To remotely log out a Hot Desking phone To tag a malicious call Tag Call To display the call history, and view call detail Call History To delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log To release from an attempted transfer or conference call Release Feature Access Codes