Making and Answering Calls | Mitel 5224, 5212 guide

MAKING AND ANSWERING CALLS	13
Make a call	13
Answer a call	13
Emergency Calls	14
Phonebook (5224 IP Phone only)	15
Redial	15
Redial - Saved Number	15
Speed Call Keys	16
Speed Call - Personal	17
Handsfree Operation	18
Auto-Answer	19
CALL HANDLING	20
Hold	20
Mute	20
Transfer	21
Conference	21
Conference Split	21
Add Held (5224 IP Phone only)	22
Swap	22
Call Forward	23
Call Forward - Remote	25
Call Forward - End Chaining	26
Call Forward - Forced (5224 IP Phone only)	26
Messaging - Advisory	27
Messaging - Callback	28
Cancel Callback	29
Cancel All Callbacks	29

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Mitel 5224, 5212 manual Making and Answering Calls

Contents

User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your Phone FeatureFunction Important Note for Headset Users About Feature Access Codes Selecting Menu Options For Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjust the viewing angleTo tilt your telephone for better viewing Handset Receiver Volume Control To adjust the Ringer Volume while the set is ringingTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP Phone To adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key Making and Answering Calls Language ChangeMake a call Answer a call To make an Emergency Call Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call Personal must be setup by TelcomTo store a personal Speed Call number Handsfree Operation To enable or disable Auto-Answer To enable or disable Auto-Answer on a 5224 IP Phone onlyTo answer a call when you hear ringback Auto-Answer Hold Call HandlingMute Conference TransferConference Split Add Held 5224 IP Phone only SwapTo move a call on hold to another line appearance To alternate between the two parties Call Forward To program Call Forward To turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingTo force an incoming call to be forwarded To turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback Cancel Callback Set By Callback Softkey Cancel All Callbacks Set By Callback SoftkeyTo cancel a Callback To cancel all Callbacks Account Codes Using Advanced FeaturesCall Park Campon Call PickupDo Not Disturb Direct Paging To page a party To turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback call Direct Paging Handsfree Answerback Disabled Arrives Burst of tone To view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder 5224 IP Phone only To end a Direct Page call, do one of the following To enable Headset Operation To answer a call when Auto Answer is disabledHeadset Operation To hang up Headset Operation with Feature Control Switch To enable or disable Headset OperationTo disable Headset Operation To answer a call Music To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me Answer must be set up by TelcomTo make a Group Hot Desking must be set up by Telcom To remotely log out a Hot Desking phone Tag Call To tag a malicious call Call History To display the call history, and view call detail To delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Release To release from an attempted transfer or conference call Feature Access Codes