5312/5324 IP Phones User Guide

To enter an Account Code during a call on a 5324 IP Phone:

1.Press (MENU).

2.Press the Yes softkey.

3.Dial the Account Code digits.

4.Press the Save softkey.

5.Do one of the following:

For a verified account code, press the Yes softkey.

For a non-verified account code, press the No softkey.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial appropriate feature access code.

3.Dial the digits announced by the attendant.

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

Press the Call Park feature key (must be programmed)

Press (TRANS/CONF), and then dial *7#. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

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Mitel 5312 IP manual Attendant Call Hold Remote Retrieve, Call Park