NuPoint Unified Messenger Optional Software Feature Descriptions (continued)

Feature

Description

 

 

Numeric Full Set

This is a North American English prompt set. It replaces the mnemonic prompts with

 

numbers. For example, "press 7 to play your messages".

 

 

Competitive TUI

This is a North American English telephone user interface. It mimics the 1st level of the

 

Octel Aria (250/350) interface.

 

 

NP PMS Integration

Voice Mail feature that allows the hospitality industry to connect their Hotel PMS systems

 

to the voice mail application via a serial interface. As a result, mailboxes can be

 

automatically activated on check-in, transferred when guests change rooms, and

 

de-activated on check-out - providing notification of any unplayed messages.

 

The NP Wakeup feature in NuPoint PMS allows guests to program wakeup calls so that

 

the system automatically calls their extension at the selected date and time.

 

 

NP Generic Hotel

NP Hospitality provides a set of generic, pre-recorded hotel prompts which do not

Prompts

mention the specific hotel name. To be used as overlay prompts, the full set prompt for

 

the appropriate language must already be installed on the system.

 

 

NP Custom Hotel

NP Hospitality can also be customized with special prompts designed for the hospitality

Prompts

industry.

 

 

Record-A-Call

Record-A-Call enables extension users to record both ends of any two-party

 

conversation when one party is connected to a trunk. Record-A-Call delivers the

 

recorded conversation to the user's voice mailbox. Unlike regular voice mail messages,

 

Record-A-Call messages are stored immediately as saved messages, so they do not

 

trigger MWIs on the user's telephone.

 

Record-A-Call users are licensed with the Advanced Voice Mail feature option and their

 

telephone and mailbox have been enabled with the Record-A-Call feature option.

 

Record-A-Call depends on softkey integration with the Mitel 3300 ICP, and therefore

 

Record-A-Call does not work with integration via PIMG. Record-A-Call on NuPoint

 

Messenger Release 9.0 only works with the 3300 ICP Release 5.1.3 and higher.

 

 

Recorded

One application of Call Director is to create a RAD for a line group. The RAD allows the

Announcement

NuPoint Unified Messenger system to automatically answer calls and deliver a

Device (RAD)

pre-recorded announcement to callers of line groups. This feature is employed in such

 

applications as ACD and greetings or messages.

 

 

Call Me/Meet Me

Users with FCOS 290 (Standard UM Web View users) have access to the "Call Me"

 

button on their "Voice mail" tab if they have set their Call Me phone number in the user

 

preferences on the Settings tab. If they have FCOS 290 enabled, but did not set their

 

phone number in the user preferences, the "Meet Me" button is available.

 

When a user presses the "Call Me" button, the NuPoint Unified Messenger system dials

 

the user's extension. If the user presses the "Meet Me" button, the NuPoint Unified

 

Messenger system prompts the user to login to the mailbox first.

 

Once a connection has been established, the messages are played through the

 

telephone instead of the PC speakers each time the user presses the "Play" button on

 

the web client interface. A playback control window appears and allows the user to play

 

or stop messages. Confidential messages become available once the connection has

 

been established.

 

 

 

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Mitel 640 Feature Description Numeric Full Set, Competitive TUI, NP PMS Integration, NP Generic Hotel, Prompts, Recorded

640 specifications

The Mitel 640 is a powerful business phone designed for the modern workplace, offering a blend of advanced communication technology and user-friendly design. With its robust features and capabilities, it caters to the needs of various business environments, enhancing productivity and collaboration.

One of the standout features of the Mitel 640 is its high-definition audio quality. Equipped with wideband audio technology, the device ensures crystal-clear sound during calls, which significantly improves communication richness. This feature is particularly beneficial in environments where clear communication is critical, such as customer service centers or remote working setups.

The Mitel 640 employs advanced VoIP (Voice over Internet Protocol) technology, ensuring that it can seamlessly integrate with existing internet infrastructure. This capability allows organizations to manage calls more efficiently and reduce costs associated with traditional phone systems. Additionally, it supports a range of connectivity options, including Ethernet and wireless networks, providing flexibility to users.

In terms of user interface, the Mitel 640 offers an intuitive layout with a large color display that simplifies navigation. The touchscreen functionality allows users to access applications and features easily, enhancing the overall user experience. Furthermore, the phone supports programmable keys, allowing users to customize their setup according to their individual preferences and workflows.

Collaboration tools are integrated into the Mitel 640, including features such as instant messaging, presence information, and video conferencing capabilities. These tools facilitate real-time communication among team members, whether they are in the office or working remotely. The device supports integration with various collaboration platforms, making it a versatile choice for teams that require seamless connectivity across different applications.

Security is also a priority for the Mitel 640, featuring encryption protocols to protect voice and data communications. This focus on security ensures that businesses can operate without the fear of data breaches or unauthorized access.

Overall, the Mitel 640 is a feature-rich business phone designed to meet the demands of contemporary workplaces. With its exceptional audio quality, VoIP capabilities, user-friendly interface, integrated collaboration tools, and robust security features, it stands out as a reliable communication solution for businesses looking to enhance their operational efficiency and improve team connectivity.