Speech Auto Attendant

UK English Prompt and Grammar Support

The Speech Auto Attendant (SAA) now supports UK English prompts and grammar.

The functionality of the Speech Auto Attendant is the same as that offered with NA English in Release 12.0.

For more information on the new UK English prompt installation, refer to the Technical Documentation Online Help.

Presence Support on OCS 2007 and IBM Sametime Servers

The Presence feature of the Speech Auto Attendant is now supported on the Microsoft Office Communications Server 2007 (OCS 2007) and the IBM Lotus Sametime 8.0 server.

For more information about the Presence feature on these servers, refer to the Technical Documentation Online Help.

Mitel Applications Suite (MAS) 1.2 Support

The Mitel Applications Suite® is a combined application offering on a single server, including a management interface that allows you to install and configure multiple Mitel applications.

The Mitel Applications Suite provides advanced applications value at a reduced entry cost by consolidating the installation and management of multiple applications in one easy-to-use server.

NuPoint Unified Messenger is one of the applications on this platform.

Refer to the MAS documentation for installation and configuration instructions if you are installing NuPoint Unified Messenger as part of the MAS platform.

NuPoint Unified Messenger Integration with the Mitel 5000 via SIP

As of Release 3.0, NuPoint Unified Messenger can be integrated with the Mitel 5000 on the MAS 1.2 platform. Refer to the MAS documentation for product integration details.

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Mitel 640 manual Speech Auto Attendant, Mitel Applications Suite MAS 1.2 Support

640 specifications

The Mitel 640 is a powerful business phone designed for the modern workplace, offering a blend of advanced communication technology and user-friendly design. With its robust features and capabilities, it caters to the needs of various business environments, enhancing productivity and collaboration.

One of the standout features of the Mitel 640 is its high-definition audio quality. Equipped with wideband audio technology, the device ensures crystal-clear sound during calls, which significantly improves communication richness. This feature is particularly beneficial in environments where clear communication is critical, such as customer service centers or remote working setups.

The Mitel 640 employs advanced VoIP (Voice over Internet Protocol) technology, ensuring that it can seamlessly integrate with existing internet infrastructure. This capability allows organizations to manage calls more efficiently and reduce costs associated with traditional phone systems. Additionally, it supports a range of connectivity options, including Ethernet and wireless networks, providing flexibility to users.

In terms of user interface, the Mitel 640 offers an intuitive layout with a large color display that simplifies navigation. The touchscreen functionality allows users to access applications and features easily, enhancing the overall user experience. Furthermore, the phone supports programmable keys, allowing users to customize their setup according to their individual preferences and workflows.

Collaboration tools are integrated into the Mitel 640, including features such as instant messaging, presence information, and video conferencing capabilities. These tools facilitate real-time communication among team members, whether they are in the office or working remotely. The device supports integration with various collaboration platforms, making it a versatile choice for teams that require seamless connectivity across different applications.

Security is also a priority for the Mitel 640, featuring encryption protocols to protect voice and data communications. This focus on security ensures that businesses can operate without the fear of data breaches or unauthorized access.

Overall, the Mitel 640 is a feature-rich business phone designed to meet the demands of contemporary workplaces. With its exceptional audio quality, VoIP capabilities, user-friendly interface, integrated collaboration tools, and robust security features, it stands out as a reliable communication solution for businesses looking to enhance their operational efficiency and improve team connectivity.