Start Here Guide

Base Software

The following table lists the NuPoint Unified Messenger features provided in the base software and includes a brief description of each feature.

NuPoint Unified Messenger Base Software Feature Descriptions

Feature

Description

 

 

NP Voice/Receptionist

Basic Auto Attendant for greeting callers and routing calls.

 

 

Call Director - Corporate

Call Director - Corporate Edition is a web-based application which works at the

Edition

organizational line-group level to add time of day/week/year routing, over-ride and

 

other flexible call flow design and routing options to NuPoint Unified Messenger.

 

Call Director - Corporate Edition is available in English (North American and UK)

 

and Canadian French

 

 

NP Calling Line ID

NuPoint Unified Messenger uses NuPoint Calling Line ID (CLID) to pick up

 

inbound caller information and to pass it to the user’s mailbox. This information can

 

be heard when accessing the message envelope information or viewed when

 

using NP-UM or NP WebView.

 

 

NP Functionally

FPSA allows for increased system security by allowing the identification of multiple

Partitioned System

system administrators with varying levels of system access.

Administration (FPSA)

 

NP Redundant Option

This allows the system to automatically mirror information on the primary drive

 

onto a secondary drive. If either drive fails, the other drive contains the current

 

configuration and message/greeting data.

 

 

Resiliency

Support for Resiliency means that you can configure NuPoint Unified Messenger

 

voice mail ports to home to a secondary 3300 Controller in the event that the

 

primary controller becomes unreachable and then re-home to the primary

 

controller when that connection is recovered.

 

 

NP Admin Server and GUI

This software resides on the NuPoint server and provides windows-based mailbox

 

administration for system administrators. Using this tool, the administrator can

 

access the NuPoint administration GUI from any LAN connected computer that

 

has the Admin GUI Client installed. The NP Admin GUI Client can be installed on

 

up to five PCs using Windows 95, 98, NT or 2000 operating systems. The

 

application allows an administrator to administer the NuPoint server over a LAN

 

connection.

 

 

Language Prompts

The NuPoint Unified Messenger is pre-configured to support three installed

 

languages. The maximum number of languages supported is eight. Languages

 

supported are English (NA, UK, Australian and New Zealand), French (Canadian

 

and European), Spanish (Latin American and Mexican), Portuguese (Brazilian),

 

Dutch, Italian, German, Japanese, Korean, Mandarin and Cantonese.

 

 

 

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Mitel 640 manual Base Software

640 specifications

The Mitel 640 is a powerful business phone designed for the modern workplace, offering a blend of advanced communication technology and user-friendly design. With its robust features and capabilities, it caters to the needs of various business environments, enhancing productivity and collaboration.

One of the standout features of the Mitel 640 is its high-definition audio quality. Equipped with wideband audio technology, the device ensures crystal-clear sound during calls, which significantly improves communication richness. This feature is particularly beneficial in environments where clear communication is critical, such as customer service centers or remote working setups.

The Mitel 640 employs advanced VoIP (Voice over Internet Protocol) technology, ensuring that it can seamlessly integrate with existing internet infrastructure. This capability allows organizations to manage calls more efficiently and reduce costs associated with traditional phone systems. Additionally, it supports a range of connectivity options, including Ethernet and wireless networks, providing flexibility to users.

In terms of user interface, the Mitel 640 offers an intuitive layout with a large color display that simplifies navigation. The touchscreen functionality allows users to access applications and features easily, enhancing the overall user experience. Furthermore, the phone supports programmable keys, allowing users to customize their setup according to their individual preferences and workflows.

Collaboration tools are integrated into the Mitel 640, including features such as instant messaging, presence information, and video conferencing capabilities. These tools facilitate real-time communication among team members, whether they are in the office or working remotely. The device supports integration with various collaboration platforms, making it a versatile choice for teams that require seamless connectivity across different applications.

Security is also a priority for the Mitel 640, featuring encryption protocols to protect voice and data communications. This focus on security ensures that businesses can operate without the fear of data breaches or unauthorized access.

Overall, the Mitel 640 is a feature-rich business phone designed to meet the demands of contemporary workplaces. With its exceptional audio quality, VoIP capabilities, user-friendly interface, integrated collaboration tools, and robust security features, it stands out as a reliable communication solution for businesses looking to enhance their operational efficiency and improve team connectivity.