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Mitel 8528 Changing the DND Settings, Changing the Manual Call Forwarding Settings

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Mitel® 8528 Telephone User Guide – Issue 3, February 2011 Page 49

Call Features

Changing the DND Settings

See “Using Do-Not-Disturb (DND)” on page69 for more information abou t using DND.

To change the DND settings using Configuration Assistant:

1. Access Configuration Assistant as described in “Accessing Configuration Assistant” on

page 48.

2. Follow the voice prompts to change your DND status (on or off). There is no option to

provide a specific DND status message. When this option is selected, Configuration

Assistant first states whether DND is currently enabled or not (for example, “Do-Not-

Disturb is currently disabled”), and then offers the following DND functions:

oEnable (only if DND is disabled)

oDisable (only if DND is enabled)

3. Hang up, or press the Star button (*) to return to the main menu.

Changing the Manual Call Forwarding Settings

See “Manual Call Forwarding” on page 35 for more information about Manual Call Forwarding.

To change the Manual Call Forwarding settings using Configuration Assistant:

1. Access Configuration Assistant as described in “Accessing Configuration Assistant” on

page 48.

2. Follow the voice prompts to change your manual call forwarding status (on or off). There

is no option to provide a specific call forwarding condition, such as no answer or busy.

When this option is selected, Configuration Assistant first states whether call forwarding

is currently enabled or not (for example, “Call Forwarding is enabled”) and then offers

the following forwarding functions:

 Forward calls to voice mail

 Forward calls to an internal extension number

 Forward calls to an external phone number [you do not have to enter the Outgoing

feature code (8)]

 Disable (only if Call Forwarding is enabled)

3. Hang up, or press the Star button (*) to return to the main menu.

Contents

Main Page Mitel 8528 Telephone Quick Reference Guide Feature Buttons Commonly Used Feature Codes Answering Calls Placing Emergency Calls Placing Internal (Intercom) Calls Placing External Calls Redialing External Numbers Notice Important Safety Instructions and Precautions Programming Emergency Numbers Safety Notices Maintenance and Repair Power Requirements Software Updates Product Disposal Instructions CAUTION Telephone Usage WARNING Notice to Canadian Customers Notice to U.S. Customers Notice to European Customers Page Contents Getting Started 1 Personalizing Your Telephone 9 Answering and Placing Calls 23 Call Features 31 Page Messages 55 Hunt Groups 61 Index 71 Troubleshooting 67 Getting Started Welcome About Your Telephone Telephone Feature Descriptions Handset Display Ring/Message Indicator Speaker Feature Buttons Dialpad Buttons Programmable Buttons Software Updates Telephone Signals Comfort and Safety Tips Headset Instructions Page Personalizing Your Telephone Adjusting the Viewing Angle Installing Designation Cards Changing Volume Levels Changing the Ring Tone Adjusting the Display Contrast Listening to Background Music Changing the Language Using the Dialpad Buttons to Enter Characters Page Page Using Programmable Buttons Default Access Codes Outside Line Access Codes Extension Numbers Default Feature Codes Page Page Viewing Button Assignments Resetting Programmable Buttons Resetting the Telephone to the Default Settings Switching Keymaps Activating Door Relay Page Answering and Placing Calls Answering Calls Answering Waiting Calls Using Automatic Call Access Redirecting Calls Using Automatic Trunk Answer Placing Calls Placing Emergency Calls WARNING Placing Internal Calls Requesting a Callback (Queuing the Telephone) Using Camp-on Placing External Calls Redialing a Number Using Speed Dial Using System Speed Dial Using Station Speed Dial Storing Station Speed-Dial Numbers Deleting Station Speed-Dial Entries Assigning Speed-Dial Numbers to Programmable Buttons Using the Directory Using Account Codes Call Features Using Handsfree Mode Using Ring Intercom Always Using Mute Placing Calls On Hold Entering a Hookflash Transferring Calls Transferring Calls to Other Extensions Transferring Calls to External Numbers Page Forwarding Calls Manual Call Forwarding System Forwarding Using Dynamic Extension Express Using the Handoff - Push/Pull Feature Receiving Message Waiting Indications Placing Ad Hoc Conference Calls Adding a Conference Party Transferring a Conference Dropping Out of a Conference Ending a Conference and Placing all Parties on Hold Using Meet-Me Conferencing Conference Assistant Access Codes Setting Up a Meet-Me Conference Joining a Meet-Me Conference Dropping Out of a Meet-Me Conference Putting a Meet-Me Conference on Hold Transferring a Meet-Me Conference Using Record-A-Call Using Group Listen Using Call Logging Using Secondary Extension Buttons Using Hot Desking Using Configuration Assistant Changing Your Station Passcode Accessing Configuration Assistant Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Managing Meet-Me Conferencing Access Codes Using Remote Programming Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Changing the Station Passcode Page Messages Leaving Messages at Other Extensions Viewing and Responding to Messages * Canceling Messages Left at Other Extensions Using Do-Not-Disturb (DND) Using Reminder Messages Paging Other System Users Placing a Page Announcement Enabling or Disabling the Page Feature Page Hunt Groups Logging in to ACD Hunt Groups Logging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up Timer Other Hunt Group Features Requesting Agent Help Diverting Hunt Group Calls Hunt Group Supervisor Features Accepting or Rejecting Agent Help Calls Monitoring Calls Stealing Hunt Group Calls Using Barge-In Page Troubleshooting Contact Information Error Messages Troubleshooting Troubleshooting Tips Page Page Index A B C Page 72 D E F G H I K L M N R S T V W Page Page www.mitel.com Part No. 550.8032 Issue 3, February 2011 A661/9143A