Index
Mitel® 8528 Telephone User Guide – Issue 3, February 2011 Page 73
Hunt Groups
accepting or rejecting Agent Help 64
Agent Help, requesting 63
agent IDs 61
Automatic Call Distribution (ACD) 61
Barge-In, using 65
calls
diverting 63
monitoring 64
stealing 64
logging out of 62
types 61
Uniform Call Distribution (UCD) 61
wrap-up timer 62
I
Incoming Calls, redirecting 24
Individual Hold, using 32
Internal Calls, placing 25
Inter-Station Messages, deleting 56
K
Keymaps
changing 20
switching 20
L
Language, changing 12
LCD contrast, changing 11
Logs, call 44
M
Manual Call Forwarding 35
Manual Call Forwarding Settings, changing 49, 52
Meet-Me Conferencing 41
access codes 41
Conference Assistant 41
dropping 42
joining 42
putting on hold 42
setting up 41
transferring 42
Meet-Me Conferencing Access Codes, managing 50
Members, hunt group 61
Message Waiting Indications, receiving 38
Messages
at other extensions, leaving 55
canceling 56
deleting 56
Do-Not-Disturb 57
error 67
leaving 55
left at other extensions, canceling 56
pages 59
Reminder 58
replying to 56
responding 56
viewing 56
viewing and responding 56
voice, listening to 56
Messages at Other Extensions, leaving 55
Messages Left at Other Extensions, canceling 56
Microphone, muting 31
Music, background 12
Mute, using 31
N
Numbers, redialing external 26
O
Off-Hook 6
On-Hook 6
Other Hunt Group Features 63
Other System Users, paging 59
Outgoing Call Access Code 24, 26
Outside Line Access Codes 17
P
Page Announcement, placing 59
Page Feature, enabling or disabling 59
Paging
enabling or disabling 59
other system users 59
using 59
Passcode, Remote Programming
changing 53
entering 47
Programmable Buttons 5, 16
assigning 16
resetting 20
resetting to default values 20
viewing button assignments 20