Mitel GW620 manual Trouble Shooting, Possible Corrective, Measures, 129

Models: GW620

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Trouble Shooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.

Message

Possible causes

Possible Corrective

measures

 

 

 

There is no SIM card

 

SIM error

in the phone or you

Make sure that the SIM card is

may have inserted it

correctly inserted.

 

 

incorrectly.

 

 

 

 

No connection

Signal weak

Move higher to a window or

open space. Check service

to the network

Outside GSM network

provider coverage map.

 

 

 

 

 

 

When you want to

 

 

change a security

 

 

code you have to

 

Codes do not

confirm the new code

Contact your Service Provider.

match

by entering it again.

 

 

The two codes that

 

 

you have entered do

 

 

not match.

 

 

 

 

Function

Not supported by

 

Service Provider or

Contact your Service Provider.

cannot be set

registration required

 

 

 

 

 

 

 

Dialling error

New network not authorised.

Calls not

New SIM card

Check for new restrictions.

available

inserted Charge limit

Contact Service Provider or

 

reached

reset limit with PIN 2.

129

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Mitel GW620 manual Trouble Shooting, Possible Corrective, Measures, 129