Appendices31

Appendix C: Troubleshooting

TV Reset Comparison Guide

You can resolve many common TV problems using the reset functions described in the following table. .

IMPORTANT

Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast channel (a channel from the ANT input, a cable box,

or satellite receiver), first check other channels from the same input before changing settings. If most other channels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input.

Reset Name

When to Use

How to Use

Resulting Action

Format

If the picture shape

Press FORMAT to cycle through the

The last-used format for a signal

 

seems incorrect, use

picture shapes available for the

type will be recalled on the input.

 

the FORMAT key to

signal.

Note: Also check the aspect

 

change the picture

 

 

ratio feature on your cable box or

 

shape.

 

 

satellite receiver as this may be

 

 

 

 

altering the picture.

 

 

 

 

 

PerfectColor/

When the color

1.

While viewing the input to be

All PerfectColor/PerfecTint

PerfecTint

intensities seem out

 

reset, press MENU and go to

sliders are reset to the original

Reset (838

of balance, use the

 

Picture > Perfect.

center position. The PefectColor/

Series)

PerfectColor/PerfecTint

2.

Press ENTER to display the

PerfecTint settings for other

(for the single

reset to reset the color

 

PerfectColor adjustment screen.

inputs remain unchanged.

input currently

balances to the original

3.

Press CANCEL to reset the colors.

 

being watched)

factory settings.

 

 

 

 

Both PerfectColor and

 

 

 

 

PerfecTint are reset at

 

 

 

 

the same time.

 

 

 

 

 

 

 

 

A/V Memory

When audio and/

1.

While viewing the input to reset,

All Audio and Video settings for

Reset

or video settings for

 

press MENU and go to Picture >

the individual input are reset

(for the single

a single input seem

 

Reset.

except for the global settings

current input)

incorrect, use A/V

2.

Press ENTER to highlight Reset.

for audio Balance, Listen To,

 

Memory Reset to

3. Press ENTER again to reset.

Language, Video Mute, Smooth

 

return the input to

120.

 

 

 

 

the original factory

 

 

 

 

settings.

 

 

 

 

 

 

 

 

Service and Customer Support

Service

If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Con- sumer Relations at (800) 332-2119.

DO NOT adjust any controls other than those described in this Owner’s Guide.

DO NOT remove the protective back cover of your TV.

Customer Support

To order replacement or additional remote con- trols or lamp cartridges, visit our website at www. mitsuparts.com or call (800) 553-7278.

For questions:

Call Consumer Relations at 800-332-2119. E-mail: MDEAservice@mdea.com Website: www.mitsubishi-tv.com

Important

All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected to verify failure defects.

For assistance call 1(800) 332-2119

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Mitsubishi Electronics 838 manual Appendix C Troubleshooting, TV Reset Comparison Guide, Service and Customer Support

838 specifications

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