Troubleshooting (continued)

No image appears on the screen. (continued)

Problem

Solution

 

 

The screen for

• PASSWORD FUNCTION in the FEATURE menu has been set to DISPLAY INPUT to

entering the password

enable the password lock.

appears.

Enter the password or contact the person in charge of management of the projector.

 

(See page 35.)

 

 

“NO SIGNAL” is

• Turn on the power of the connected device, or check whether there is something wrong

displayed.

with the connected device.

 

• Check whether the external device output signals. (Check this especially when the

 

external device is a notebook computer.)

 

• Check that the cable connected to the external device isn’t defective.

 

• Check that the projector is connected to the external device using the correct terminals.

 

• Check that the connected device is correctly selected as the input source.

 

• When an extension cord is being used, replace it with the supplied cable and check

 

whether images are projected correctly. If images are projected correctly, use an RGB

 

signal amplifier along with the extension cord.

 

 

Images may be jagged

• Make sure if the cable is firmly plugged into the connecting terminal.

when connecting the

• To accept and display 1080p signals on the screen, make sure to use a high-speed

projector using the

HDMI cable that can transmit 1080p signals.

HDMI cable.

• When connecting the projector through a HDMI Signal Distributor or AV amplifier via

“NO SIGNAL” is

the HDMI cable, make sure that the HDMI Signal Distributor or AV amplifier support

displayed when

HDMI 1.3 Deep Color.

connecting the

 

projector using the

 

HDMI cable.

 

 

 

Images are not displayed correctly.

 

 

Problem

Solution

 

 

Projected images are

• Check that the cable connected to the external device isn’t intermittent.

shaking.

• Connect the cable’s plug with the external device’s connector firmly.

Projected images are

• Project an image containing many characters such as a help menu and press the

displaced.

AUTO POSITION button.

 

• Some computers output out-of-spec signals on rare occasion. Adjust the SIGNAL

 

menu. (See page 34.)

 

 

Projected images are

• Adjust the projector and the screen so that they are perpendicular to each other. (See

distorted.

page 10.)

 

 

Projected images are

• Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 31.)

dark.

• Replace the lamp. (See page 36.)

 

 

Projected images are

• Adjust the focus. (See pages 18 and 23.)

blurred.

• Clean the lens.

 

• Press the t or u button on the remote control to eliminate flicker.

 

• Adjust TRACKING and FINE SYNC. in the SIGNAL menu. (See page 34.)

 

• Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 31.)

 

• Adjust the projector and the screen so that they are perpendicular to each other. (See

 

page 10.)

 

 

White dots are seen

• This symptom is normal for a DLPTM projector and is not a malfunction. (A very small

on projected images.

number of pixels may stay lit or out, but such symptom is not a malfunction. Pixels of

Black dots are seen on

99.99% or more are effective.)

projected images.

 

 

 

Rainbow effect is seen

• This is due to color breaking noise that occurs in a DLPTM system and is not a

on projected images.

malfunction.

 

 

Fine streaks are seen

• This is due to interference with the screen surface and is not a malfunction. Replace

on projected images.

the screen or displace the focus a little.

 

• Vertical or horizontal streak noise may appear on the projected image, depending on

 

the type of the DVD player or game console you use. In such a case, you can reduce

 

such streak noise by enabling the LPF. (See page 29.)

 

 

EN-41

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Mitsubishi Electronics HC4000 user manual Troubleshooting, Images are not displayed correctly, Problem Solution