Limited Warranty
(Applicable only for Customers who bought and used their products within US Territories)
1.Subject to the terms and conditions in this limited warranty, MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”) warrants to the original purchaser at retail (the “Purchaser”) of this LCD MONITOR that should, in MDEA’s judgment, the LCD Monitor prove to be defective by reason of improper workmanship and/or materials, MDEA shall repair or replace, at its option, any defective part of the LCD Monitor without charge for the part(s) and shall, bear the entire labor expense for any warranty repair for a period of one year from the date of purchase by the Purchaser as indicated in the sales invoice, or proof of purchase of the defective LCD Monitor when such labor is performed at an authorized MDEA service center.
1.A All parts used for replacement are warranted for the remainder of the original warranty period only. To obtain warranty service, the Purchaser must notify an authorized MDEA service center of any alleged defect within the applicable warranty period.
1.B. LCD Monitor serviced under this limited warranty shall, at MDEA’s option, be returned in new or used generic cartons/packing.
1.C MDEA reserves the right to request the return of the defective part or product unit being replaced. Failure to return the defective part or product unit upon request by MDEA may result in MDEA charging the purchaser the full retail price of the replacement part or product unit.
2.PROOF OF PURCHASE DATE IS REQUIRED WHEN REQUESTING WARRANTY SERVICE. In order to obtain warranty service, the Purchaser must deliver the LCD Monitor to the nearest authorized MDEA service center. Shipping expenses are the Purchaser’s responsibility. The name and address of the nearest service center can be obtained from a MDEA dealer or by writing or calling MDEA at the address and telephone number provided below. THE PURCHASER MUST PRESENT TO THE SERVICE CENTER A SALES RECEIPT OR OTHER WRITTEN EVIDENCE ESTABLISHING PROOF AND DATE OF PURCHASE OF THE LCD MONITOR. THE RETURN OF THE OWNER REGISTRATION CARD IS NOT A CONDITION OF WARRANTY COVERAGE. However, the Purchaser is urged to register their product via the
Internet at
3.THIS WARRANTY DOES NOT COVER: Cosmetic damage or damage to this LCD Monitor or to any other products where such damage is caused by unauthorized modification, alteration, repairs to or service of the product by anyone other than an authorized MDEA service center; physical abuse to or misuse of the product (including any failure to carry out any maintenance as described in the Owner’s Guide or any product damaged by excessive physical or electrical stress); any products that have had a serial number or any part thereof altered, defaced or removed; product use in any manner contrary to the Owner’s Guide (including, but not limited to, imprinted images on the viewing screen); freight damage or damage due to improper shipping methods; damage caused by use of third party mounting brackets or stands or any damage caused by acts of God or other factors beyond the reasonable control of MDEA, such as power surge damage caused by electrical system or lightning. This warranty also excludes service where no defect in the product covered under this warranty is found, service calls related to unsatisfactory audio or visual reception or signal unless caused by a defect in the product that is covered under this warranty, all costs, expenses or any other damages arising from product installation, or
4.ANY EXPRESS WARRANTY NOT PROVIDED IN THIS LIMITED WARRANTY, AND ANY REMEDY WHICH, BUT FOR THIS DISCLAIMER PARAGRAPH, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW IS HEREBY EXCLUDED AND DISCLAIMED. BY WAY OF EXAMPLE AND NOT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.
5.UNDER NO CIRCUMSTANCES SHALL MDEA BE LIABLE TO THE ORIGINAL PURCHASER AT RETAIL OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, OR OTHERWISE.
6.Some states do not allow a disclaimer of implied warranties, or the exclusion or limitation of incidental, special or consequential damages. Consequently, the disclaimer and limitations set forth in Paragraphs 4 and 5 above may not apply to all original purchasers at retail
7.This warranty gives specific legal rights, and the Purchaser may also have other rights, which vary, from state to state.
8.Technical Support can be reached by mail at: Mitsubishi Digital Electronics America, Inc. 9351 Jeronimo Road, Irvine, CA 92618, ATTN: Technical Support - Presentation Products or by email at tsupport@mdea.com.
9.Additional product and technical information can be found at
Product and Dealer Information –
Accessories Information – Your local dealer or,
Technical Support –
National Repair Center –
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