Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

Picture moves intermittently around

Is ORBITER ON (AUTO1)?

• Default seting for ORBITER is ON (AUTO1).

the screen.

 

In this mode, picture moves intermittently

 

 

around the screen. See page 28 to turn off

 

 

ORBITER.

 

 

 

Mechanical sound is heard.

• Maybe the sound from the cooling fans used to prevent over heating.

The unit emits a crackling sound.

• Are the image and sound normal?

• If there are no abnormalities in the image

 

 

and sound, the noise is caused by the

 

 

cabinet reacting to changes in humidity. This

 

 

will not affect performance.

 

 

 

Picture is disturbed.

• Is a connected component set directly in

• Leave some space between the display and

Sound is noisy.

front or at the side of the display?

the connected components.

Remote control operates erroneously.

 

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

out?

 

 

 

 

Display’s power does not turn on

• Is the display’s power cord plugged into a

• Plug the display’s power cord into a power

when the remote control’s power

power outlet?

outlet.

button is pressed.

 

 

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

out?

 

 

 

 

Display does not operate when the

• Is the remote control pointed at the

• Point the remote control at the display’s

remote control’s buttons are pressed.

display, or is there an obstacle between

remote control sensor when pressing

 

the remote control and the display?

buttons, or remove the obstacle.

 

 

 

 

• Is direct sunlight or strong artificial light

• Eliminate the light by closing curtains,

 

shining on the display’s remote control

pointing the light in a different direction, etc.

 

sensor?

 

 

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

• The remote cable is plugged into the

• Unplug the remote cable from the display.

 

REMOTE IN terminal (Wired).

 

 

 

 

No sound or picture is produced.

• Is the display’s power cord plugged into a

• Plug the display’s power cord into a power

 

power outlet?

outlet.

 

 

 

Picture appears but no sound is

• Is the volume set at the minimum?

• Increase the volume.

produced.

 

 

• Is the mute mode set?

• Press the remote control’s MUTE button.

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the AUDIO menu

 

 

correctly.

 

 

 

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

Local interference.

Try another location for the display.

 

Cable interconnections.

Be sure all connections are secure.

 

Input impedance is not correct level.

 

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

Incorrect 15 PIN connector pin

Check pin assignments and connections.

 

connections.

 

 

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

 

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

• Is a source connected?

• Connect source to the display.

 

 

 

 

• Is the power management function in the

• Operate the computer (move the mouse,

 

standby or off mode?

etc.).

 

 

 

Part of picture is cut off or picture is

• Is the position adjustment appropriate?

• Adjust the IMAGE ADJUST properly.

not centered.

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjustment

• Press the FORMAT button on the remote

 

appropriate?

control and adjust properly.

 

 

 

Picture is unstable.

• Is the computer’s resolution setting

• Set to the proper resolution.

 

appropriate?

 

 

 

 

POWER/STANDBY indicator is red.

• Horizontal and / or vertical sync signal is

• Check the input signal.

 

not present when the Intelligent Power

 

 

Manager control is on.

 

 

 

 

POWER/STANDBY indication is

• The temperature inside the main unit has

• Promptly switch off the power of the main

blinking red.

become too high and has activated the

unit and wait until the internal temperature

 

protector.

drops. See*1. PAGE 32

 

 

 

POWER/STANDBY indicator is

——————

• Prompty switch off the power of the main

blinking green and red, or green.

unit. See *2. PAGE 32

 

 

 

 

31

Page 40
Image 40
Mitsubishi Electronics PD-5065, PD-4265 manual Troubleshooting, Symptom Checks Remedy

PD-4265, PD-5065 specifications

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