Mitsubishi Electronics WD-52725, WD-62525 manual Troubleshooting

Troubleshooting, continued

	Problem	Possible Solution
18.	The sound does not match the screen picture.	• NetCommand® is setup incorrectly.
		• The TV’s “Listen to:” setting may be set to SAP.
		• If using stereo or A/V receiver speakers, check their input selection.
		• If using stereo or A/V receiver, check that AUDIO 2 of MONITOR
		OUTPUT on TV’s back panel is connected to the A/V receiver.
19.	There is a large black or gray rectangle on the	• The TV’s analog closed captioning has been set to “text” mode in
	screen.	the Captions menu. Turn off because there is no text information
		being broadcast.
20.	You cannot see a picture when playing a VHS	• Display the Device Selection menu and select the correct VCR.
	tape.	• Check your VCRs owner’s guide for further trouble shooting.
21.	V-Chip is not working.	• Make sure that V-Chip is On.
		• If V-Chip Hours are currently set to disable the V-Chip lock, the
		V-Chip will not block programming.
22.	The TV will not turn on after being plugged in.	• If green light on front panel is blinking, wait for at least one
		minute for the light to turn off, then press Power again.
23.	TV functions do not respond to the remote	• Use the System Reset button as explained at the end of this
	control or to front panel control and will not	section.
	Power Off.
24.	Name options not available for some channels	• Only memorized analog channels can be named.
25.	When viewing a stopped VCR, white lines are	• Turn off video mute for the VCR.
	rolling on the screen.	• Begin playing the tape.
		• Change the VCR input to the antenna input.
26.	TV turned itself Off and the light on the Front	• Momentary power fluctuation caused the TV to turn off to prevent
	Panel started to blink.	damage. Wait for the green light to stop flashing and turn On again.
		• If the TV does not stay turned On, use the System Reset
		button. If this happens frequently, obtain an AC line power
		conditioner/surge protector.
27.	When a Device is selected from the Device	• Make sure the selected device is turned on.
	Selection menu, the screen is blue	• From the Edit NetCommand® menu select Review setting. Verify that
	(no signal source).	the inputs are actually connected to the TV . If they are not, either
		change the physical connections on the back panel, or select the
		Change setting on the Edit NetCommand menu to change the TV
		NetCommand’s settings for the connection.
28.	The Device does not respond to button presses	• Remote has not been setup for NetCommand® use.
	from the remote.	• The incorrect manufacturer was selected during setup.
		Select the Change setting from the Setup menu and then the device
		to display the manufacturer selection. Change if necessary.
		• The device is not supported and keys have not been learned.
		• The requested function is not supported by NetCommand.
		Verify that the function is supported or keys are learned.
		• The IR emitter is incorrectly placed. Make sure the IR emitter is
		facing the IR sensor in the device.
		• The IR emitter is not plugged into the IR emitter Output
		NetCommand.
		• The IR emitter is facing the TV screen, causing double signals. Be
		sure that the IR emitter cannot send to the TV.
29.	The A/V Receiver is the selected audio source	• Check to see if the A/V Receiver power is turned on. After the power
	but there is no sound.	is turned on, redisplay the Device Selection menu and press ENTER
		to allow NetCommand to correctly select the A/V Receiver input.
		• From the Setup Menu select Review setting. Check the Review
		screen to see if the A/V Receiver inputs and device correspond to the
		actual connections on the A/V Receiver. If they do not match, either
		change the actual connections, or select Change on the Edit
		NetCommand menu to change the device on the Connection screen.

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