22Troubleshooting
Picture
| Symptom | Remarks |
1. | Picture does not look like a | Not all signals are |
| picture. | tion programming from your cable or satellite provider, you must |
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| subscribe to the provider’s |
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| a |
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2. | TV has sound but no picture. | Press and hold the POWER button on the control panel for 10 |
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| seconds to perform System Reset. |
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3. | Picture has become dimmer. | • The lamp is nearing the end of its life. Order a new lamp. |
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| • Adjust picture brightness and contrast to maximum levels. |
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| • Change Lamp Energy from Standard to Bright. |
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4. | There is a large black or gray rectangle on | The TV’s analog closed captioning has been set to “text” mode |
| the screen. | in the Captions menu. Turn off because there is no text informa- |
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| tion being broadcast. |
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5. | You cannot view a picture when playing a | Check your VCR’s owner’s guide for further troubleshooting. |
| VHS tape. |
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6. | VCR or DVD player’s | Stop playback. Possible cause: Many VCRs and DVD players |
| up and down. | provide |
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| appear to jitter up and down. |
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7. | When viewing a stopped VCR, white lines | • Turn off video mute for the VCR. |
| are rolling on the screen. | • Begin playing the tape. |
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| • Change the VCR input to the antenna input. |
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8. | A color program appears as a black and | The PerfectColor color balance has been incorrectly set. Reset |
| white image, or the colors are dim, or the | the PerfectColor balance. |
| screen is black. |
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9. | Picture from an HDMI input is noisy (poor | Upgrade a Category 1 (unmarked) HDMI cable to a Category 2 |
| quality). | |
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10. | The image from a computer appears dis- | Normal TV operation. The TV does not correct distortion in the |
| torted when viewed on the TV. | picture from a computer because the correction process may |
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| cause the edges of the image to be cut off. |
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