Mobility Electronics PS6U1UHE manual Other ActiveSync Problems

Models: PS6U1UHE

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InVision USB-Host to Ethernet Adapter User Guide

Symptom:

It won’t ActiveSync!

 

 

 

Possible Cause

Action

ActiveSync partnership between host

Reconnect the MC1000 directly to the host computer

computer and your MC1000 is not correctly

and try an ActiveSync operation.

established

 

If it fails, refer to the Symbol Integrator Guide for

 

 

 

 

guidance with ActiveSync problems, or contact Symbol

 

 

Technical Support.

 

 

If ActiveSync works OK when directly connected to the

 

 

host computer, see the remaining “possible cause”

 

 

items.

 

 

PS6U1UHE not configured for DHCP

Reconfigure device to accept DHCP IP address

 

 

Cannot find DHCP/WINS server(s)

Ensure PS6U1UHE adapter is connected to a router,

 

 

switch, or hub that is serviced by a DHCP and a WINS

 

 

server.

 

 

Missing, or improperly configured, software

Reset (cold boot) the MC1000 as directed in Symbol

drivers

 

Integrator Guide. Reinstall and reconfigure software

 

 

drivers in accordance with current instructions.

 

 

Won’t automatically ActiveSync when inserted

1. The eConnect™ software is not configured

into the cradle

 

correctly.

 

 

2. The MC1000 is not correctly seated into the

 

 

cradle.

 

 

Network problems

Check the LEDs on both ends of the PS6U1UHE to help

 

 

determine if you are having network problems. A

 

 

description of each light’s color and its meaning is

 

 

contained in the Introduction Section.

 

 

 

Other ActiveSync Problems

If you require more information on the ActiveSync process, please refer to the ActiveSync chapter in your Symbol Integrator Guide or visit www.Microsoft.com and search for ActiveSync. For help with other technical issues, contact Mobility Technical Support using the contact information provided at the start of this chapter.

Mobility Electronics, Inc

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Mobility Electronics PS6U1UHE manual Other ActiveSync Problems, Symptom It won’t ActiveSync Possible Cause Action