SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
| Symptoms |
| Solutions |
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∙ | The hob hotplate does not heat up. | ∙ | Check that the cooker is plugged in and the |
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| electrical connection is switched on. | |
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| ∙ | Check that the RCCB has not tripped (if |
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| fitted). | |
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| ∙ | Check the mains fuse has not blown. |
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| ∙ | Check that the correct control knob has been |
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| turned. | |
∙ | The plate is not giving satisfactory results | ∙ | Check that the plate is clean and dry. |
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| ∙ | Check that the cooking pan is the correct size |
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| for the plate. | |
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| ∙ | Check the cooking pan has a flat bottom. |
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| ∙ | Check the setting is correct for the type |
∙ | The oven does not come on | of cooking. | |
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| ||
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| ∙ | Check that a cooking function / temperature |
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| has been selected. | |
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| ∙ | Check that the cooker is plugged in and the |
∙ | It takes too long to finish the dishes, or | electrical connection is switched on. | |
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| ||
they are cooked too fast. | ∙ | The temperature may need adjusting. | |
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∙ | Steam and condensation settle on the food | ∙ | Refer to the instruction under ‘Hints & Tips’. |
and the oven cavity. | ∙ | Leave the dishes inside the oven no longer | |
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| ||
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| than | |
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| completed. | |
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If after these checks, the appliance still does not operate correctly, contact your local Service Force Centre. When you contact the Service Centre, they will need the following information:
1Your name, address and postcode.
2Your telephone number
3Clear and concise details of the fault
4The model and serial number (see rating plate)
5Date of purchase
14 | 16011105/R3 |
