SERVICE & SPARE PARTS

If you require spare parts or an engineer contact your local Service Force Centre by telephoning:

08705 929929

Your call will be routed to the Service Centre covering your postcode area.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working” and have the model number and purchase date to hand.

In-guarantee customers should ensure that the checks under the heading “Something Not Working” have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

Moffat (Vanilla) have an agreement with Electrolux who will undertake all servicing requirements for your appliance.

CUSTOMER CARE

For general enquiries concerning your Moffat (Vanilla) appliance and or for further information on other Electrolux products, contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Electrolux

55-77 High Street

Slough

Berkshire SL1 1DZ

Tel: 08705 950950 *

* calls to this number may be recorded for training purposes.

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Moffat ESV5060W manual Service & Spare Parts, Customer Care