Service and Spare Parts | GuaranteeConditions |
If you require spare parts or an engineer contact your local Service Force Centre by telephoning:
08705 929 929
Your call will be routed to the Service Centre covering your post code area. The addresses of Service Force Centres are detailed on the following pages.
CUSTOMERCARE
For general enquiries concerning your Moffat appliance and for further information on Moffat products, contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Moffat
Slough
Berkshire SL1 1DZ
Tel : 08705 950950
*calls to this number may be recorded for training purposes
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours, in which case a premium will be charged.
Exclusions
This guarantee does not cover:
*Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
*Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance outside the United Kingdom.
*Appliances found to be in use within a commercial or similar environment, plus those which are the subject to rental agreements.
*Products of Moffat manufacture which are not marketed by Moffat.
EuropeanGuarantee
This appliance is guaranteed by Electrolux in each of the countries listed below for the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qualifications:
·The appliance guarantee starts from the date you first purchased the appliance which will be evidenced by production of a valid purchase document issued by the seller of the appliance.
·The appliance guarantee is for the same period and to the same extent for labour and parts as exists in your new country of residence for this particular model or range of appliances.
·The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred to another user.
·The appliance is installed and used in accordance with instructions issued by Electrolux and is only used within the home, i.e. is not used for commercial purposes.
·The appliance is installed in accordance with all relevant regulations in force within your new country of residence.
TheprovisionsofthisEuropeanGuaranteedonotaffectanyoftherightsgrantedtoyoubylaw.
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