Maintenance and Cleaning
Before any maintenance or cleaning can be carried out, you must DISCONNECT the hob from the electricity supply.
The hob is best cleaned whilst it is still warm, as spillage can be removed more easily than if it is left to cool.
The Hob Top
Regularly wipe over the hob top using a soft cloth well wrung out in warm water to which a little washing up liquid has been added. Avoid the use of the following:
-household detergent and bleaches;
-impregnated pads unsuitable for
-steel wool pads;
-bath/sink stain removers.
Should the hob top become heavily soiled, it is recommended that a cleaning product such as Hob Brite or Bar Keepers Friend is used.
The Hotplates
Spills onto the actual plate should be removed using warm water and a soft brush, nylon or plastic scourer. To keep the plates looking as new, hotplate conditioner can be purchased from most hardware stores, e.g. "4 Hob" by HomeCareProducts(followthemanufacturer's instruction for use).
Alternatively, wipe the plates with a drop of olive oil on a kitchen towel to avoid rust. It is important to note that the plate will smoke a little and produce a slightly unpleasant odour when next used.
Stainless steel parts: the stainless steel spill rings may become straw coloured with use. Use a proprietary stainless steel cleaner to remove this straw discolouration. This also applies to the area around the hotplates on stainless steel hobs.
Failure to clean and condition hotplates may lead to rust and corrosion forming on the surface.
Something not working
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM
The plate does not heat up
SOLUTION
Check that the unit is plugged in and the electrical supply is switched on
Check that the RCCB has not tripped (if fitted)
Check the mains fuse has not blown Check the correct control knob has been turned.
SYMPTOM
The plate is not giving satisfactory results
SOLUTION
Check the plate is clean and dry
Check the cooking pan is the correct size for the plate.
Check the cooking pan has a flat bottom Check the setting is correct for the type of cooking.
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