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| TROUBLESHOOTING | ||
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| Symptom | Possible Cause | Remedy | |
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| HTUPS 500 is not | HTUPS 500 is not | • Make sure HTUPS 500’s AC power plug is plugged into | |
| receiving power. | turned on. | a properly grounded 120V wall outlet, and press the ON button | |
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| for three seconds to turn on the unit. | |
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| • In some households, a wall switch may need to be thrown | |
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| to make the wall outlet come alive. Try turning on the light | |
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| switches located near the wall outlet powering HTUPS 500. | |
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| Battery voltage less | • Recharge HTUPS 500’s battery for at least 6 hours. | |
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| than 10V (Contact your | (Contact your Monster Power dealer if battery does not charge.) | |
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| Monster Power dealer) |
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| HTUPS 500 | • Please see warranty information. | |
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| is defective. |
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