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Replacing the BRITA Memo
•The BRITA Memo (11) has a life of approximately 5 years. At the end of the BRITA Memo’s life, please remember that it is an electronic device and to dispose of the BRITA Memo according to all applicable provisions and regulations.
•To remove the exhausted BRITA Memo, place a screwdriver in the notch next to the BRITA Memo and push it out. Please note that BRITA Memo should not be removed for any other reason than to dispose of it.
•More information on the use of BRITA filter cartridges and the BRITA Memo can be found in the BRITA information guide supplied with the filter kettle.
•Telephone our replacement parts helpline for your new BRITA Memo.
Care and cleaning
•WARNING: Always disconnect the plug from the mains and allow the appliance to cool before cleaning.
•Wipe the outside with a damp cloth.
•IMPORTANT: Do not use abrasive cleaners on the
outside of the appliance, as they may scratch the surface.
Descaling
IMPORTANT: As this appliance is fitted with a concealed element it must be descaled if necessary. The frequency of descaling depends on usage and the hardness of the water in your area.
Excessive scale can cause the appliance to switch off before boiling and may damage the element invalidating the warranty.
Remove hard scale using a proprietary descaling product suitable for stainless steel, glass or plastic.
For stainless steel kettles please follow the instructions carefully.
Alternatively use citric acid crystals (available from most pharmacies) as follows:
1.Remove the BRITA Hopper (10) from the Kettle.
2.Fill the appliance 3/4 full, boil, then unplug the appliance (remove the cordless kettle from the base unit) and stand it in an empty sink or bowl.
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3.Gradually add 50g of citric acid crystals to the water, then leave the kettle to stand. Do not use a more concentrated solution.
4.As soon as the effervescence subsides, empty the appliance and rinse it thoroughly with cold water.
5.Wipe the outside of the appliance thoroughly with a damp cloth to remove all traces of acid which may damage the finish.
IMPORTANT: Ensure that the electrical connections are completely dry before using the appliance.
Contact us
Helpline
If you are having a problem with your appliance, please call our Helpline, as we are more likely to be able to help than the store you purchased the item from.
Please have the product name, model number and serial number to hand when you call to help us deal with your enquiry quicker.
UK Helpline: 0844 871 0960
IRE Helpline: 1800 409 119
Spares: | 0844 873 0726 |
If you require assistance on using your BRITA MAXTRA filter cartridge or BRITA Memo, please call BRITA Customer Care team on the telephone number below.
BRITA Helpline: 0844 742 4800
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