Motorola 270c Troubleshooting

136

Troubleshooting

Check these questions ﬁrst if you have problems with your

phone:

Question Answer

Is your phone set

up correctly?

Press M #. If you do not see your

phone number, contact your service

provider.

Is your battery

charged? Do you

see B in the

display?

The battery level indicator should have

at least one segment showing (C). If

it does not, recharge your battery. (See

“Charging the Battery” on page 24 and

“Battery Use” on page 33.)

Does the handset

have a signal?

Do you see j in

the display?

Make sure that your antenna is fully

extended. The signal strength indicator

should have at least one segment

showing (1). If it does not, move to an

area with a stronger signal to use your

phone.

Is the earpiece

volume too low?

While on a call, press the upper volume

key on the side of your phone.

Contents

Main Page Welcome Page Menu Map Main Menu N Settings Menu Ring/Vibrate Alert Phone Status Other Settings Phone Diagram Contents Page Page Page Page About This Guide Using Your Phones Features http://motorola.com/consumer/manuals Navigating To a Menu Feature About This Guide Safety and General Information RF Operational Characteristics Exposure To Radio Frequency Energy Page Portable Phone Operation and EME Exposure Antenna Care Phone Operation Body-Worn Operation Electromagnetic Interference/ Compatibility Medical Devices Pacemakers Hearing Aids Other Medical Devices Safety and General Use While Driving Operational Warnings For Vehicles With an Air Bag Potentially Explosive Atmospheres Blasting Caps and Areas Operational Cautions Antennas Batteries Getting Started Whats in the Box? Installing the Battery Page Charging the Battery Turning Your Phone On Sending a Call Ending a Call O Receiving a Call Displaying Your Phone Number N About Your Phone Display not idle display roams Page Changing the Zoom Setting Volume Keys 4-Way Navigation Key Speakerphone Battery Use Page Sending and Receiving Calls Redialing a Number N Using Automatic Redial O Caller ID calling line identification Returning an Unanswered Call Dialing an Emergency Number When the Phone is Locked S N Entering Numbers in the Notepad notepad Muting the Ring or Vibrate Alert Terminating an Incoming Call Dialing With Speed Dial N speed dial O Dialing With One-Touch Dial Dialing a Number In a Text Message S Additional Dialing Features entry to call Using Features While On a Call Using Call Waiting N O Using Features While On a Call Making a Three-Way Call O N Using Features While On a Call Additional On-Call Features 47 Using the Menu Navigating to a Feature M You can access many of your phones features by using these keys to move through the menu system: 4-Way Navigation Key Selecting a Feature Option BACK VIEW Entering Feature Information $ CANCEL CHANGE flashing cursor CANCEL BROWSE Flashing 51 When you enter text, the ashing cursor changes to a DELETE OK block , and the soft key functions change: Block 52 Entering Text General Text Entry Rules Character Chart Predictive Text Entry with iTAP Software Activating and Deactivating iTAP Software Entering Words Flashing DELETE SELECT } Entering Novel Words Punctuation Capitalization Entering Numbers S Deleting Letters and Words Menu Feature Descriptions http://motorola.com/consumer/manuals Page Page Page except and except erases all user-entered information Page Page Page Page Page Recent Calls Viewing the Received Calls or Dialed Calls List S N Page Using the Notepad Call Times Network connection time Viewing and Resetting Call Times S Phonebook Fields in a Phonebook Entry Form Z h U Storing a Phonebook Entry Enter Information S Complete Phonebook Entry Recording a Voice Name For a Phonebook Entry Page Dialing a Phonebook Entry Phonebook List Voice Dial S N Editing a Phonebook Entry Deleting a Phonebook Entry S Checking Phonebook Capacity Synchronizing with TrueSync Software S Setting Up the Phonebook S Datebook views EXIT VIEW Week View {15 NOV-21 NOV } Day View BACK VIEW { THU 19-NOV } 86 Event View BACK EDIT A Storing a New Event day S Changing Event Information S Copying an Event S } Deleting an Event S Radio Turning the Radio On and Off Tuning a Station Radio Storing a Preset Selecting a Preset Sending and Receiving Calls With the Radio On MessagesVoicemail Storing Your Voicemail Number Receiving a New Voicemail Message MessagesVoicemail Listening to a Voicemail Message MessagesText before Setting Up the Text Message Inbox S Receiving a New Text Message S Reading, Locking, or Deleting a Text Message S o Page Sending a New Text Message Viewing the Status of Sent Text Messages o m Shortcuts Standard Shortcuts User-Settable Shortcuts Creating a Shortcut and Item Page Using Shortcuts Use a Keypad Shortcut Select a Shortcut From the List Use a Voice Shortcut the shortcut you want Voice Notes Recording a Voice Note Page Viewing the Voice Notes List f Playing a Voice Note EXIT PLAY Playback Screen S SAVE DELETE {} 110 Voice Note Controls While playing back a voice note, press these keys to do the following: Locking and Unlocking a Voice Note S Deleting a Voice Note S Micro-Browser Starting a Micro-Browser Session S Micro-Browser Interacting With Web Pages Adjusting Your Settings Ring/Vibrate Select a Ring/Vibration for All Events w Loud ring x Soft ring y t S Select a Ring/Vibration for a Specic Event specific all S Event Alert Reminders Reordering Menu Items S Customizing a Soft Key Function S Hands-Free Use Automatic Answer S Automatic Hands-Free S Power-Off Delay S Charger Time S Data and Fax Calls http://www.motorola.com/dataaccessories Connecting Your Phone to an External Device Set Up a Cable Connection Attaching a Serial Cable Attaching a USB Cable Install the Software Sending a Data or Fax Call Receiving a Data or Fax Call Set Up Your Phone Transfer the Data or Fax End the Data/Fax Connection Reset Normal Voice Operation must Security Assigning a New Code or Password not If You Forget a Code or Password S Locking and Unlocking Your Phone but you must unlock it to answer Lock Your Phone Manually Set Your Phone to Lock Automatically Unlock Your Phone Locking and Unlocking Your Keypad Restricting Calls S Troubleshooting Page Page Page Page Page Page Page Programming Instructions Programming Instructions Specic Absorption Rate Data http://www.fcc.gov/oet/fccid FDA Update Why the concern? What kinds of phones are in question? How much evidence is there that hand-held mobile phones might be harmful? Page Page Page What is FDA's role concerning the safety of mobile phones? Page Where can I nd additional information? http://www.fcc.gov/oet/rfsafety http://www.who.int/emf http://www.wow-com.com http://www.nrpb.org.uk http://www.fda.gov/cdrh/consumer/ Warranty II. What the Period of Coverage Is III. Who is Covered IV. What We Will Do to Correct Warranty Problems V. How to Get Warranty Service VI. What This Warranty Does Not Cover Page VII. Some Other Limitations VIII. Patent and Software Provisions IX. State Law and Other Jurisdiction Rights http://www.motorola.com 165 Patent Information Manufactured under one or more of the following U.S. patents: Page Page Page Page 170 Other patents pending. Page Index A B C D E F G H I J K L M N O P Page Q R S T U V W Page Wireless Phone Safety Tips Safety is your most important call!