Upgrading the Device Firmware | Motorola 3.1 guide

4.2Upgrading the Device Firmware

The web interface for the device also provides the ability to upgrade the firmware on-site. To use this feature, you must have an upgrade file from a released upgrade package.

When upgrading to version 7.5.0.0 from any prior SBC release via the web page, the web page will show upgrade failure while the upgrade is still in progress in the background. In such cases, there is no clear indication of when the upgrade is finished. It is recommended to perform an upgrade via MeshManager and wait until the connection to the device (SNMP) is reestablished.

When the Upgrade Device Firmware function is selected from the MEA Device Administration Home Page, the device will present the following web page:

Figure 4-4. Update Device Firmware Web Page

This page allows entry of the name (and path) of the upgrade file. Once the correct filename has been entered, the device will prompt for confirmation:

Page 34

Image 34

Motorola 3.1 manual Upgrading the Device Firmware, 4. Update Device Firmware Web Page

Contents

MEA 3.1 Vehicle Mounted Modem Users Guide Documentation RevisionPage Copyrights Mesh Enabled AccessVMM Users Guide DisclaimerPage DEVICE CONFIGURATION Table of ContentsDEVICE INSTALLATION Mesh Enabled AccessVMM Users Guide Setting User Supplied IP Addresses DEVICE MAINTENANCECUSTOMER SERVICE INFORMATION Changing the Web Interface Password REGULATORY INFORMATION WARRANTY INFORMATIONRegulatory and RF Safety Exposure Return Material Request VMM Configuration Page Normal User Account MEA Device Administration Home Page Super User LoginMEA Device Administration Home Page Normal User Login Configuration Change Dialog 1.1 Product Contents 1 Product Introduction 2.1 Software Requirements 2 Device Installation2.2 Equipment Requirements MAC Address Table 2.3 MAC Address Label Location2.3.1 MAC Address Table MAC Address 00-05-12-0A-xx-yy 2.5 Installing the VMM6300 Device 2.4 VMM6300 Assembly InformationFigure 2-1. VMM External Connection Point 2.5.1.1 Deployment Tips 2.6 Testing the Device Installation2.5.1 Deployment Considerations Figure 2-2. VMM6300 Trunk Mounting 5. Right-click on the device MAC address and select the Ping option 3.2.1 Administrator and Access Account Information 3 Device Configuration3.2 Accessing the MEA Device Administration Web Pages 3.1 IP Addressing Considerations Administrator Password 3.2.1.1 Password InformationAccess User Password 3.2.2 Viewing MEA Device Administration Redirect Page Figure 3-2. MEA Device Administration Redirecting Web Page 3.2.3 Viewing MEA Device Administration Home Page as an Administrator Figure 3-3. MEA Device Administration Home Page Super User Login 3.2.4 Viewing MEA Device Administration Home Page as a Normal User Figure 3-4. MEA Device Administration Home Page Normal User Login 3.2.5 VMM Device Administration Configuration Tab 3.2.5.1 Viewing the VMM Configuration Tab as an Administrator Field Default Value 3.2.5.2 Viewing the VMM Configuration Tab as a Normal UserMesh Enabled AccessVehicle Mounted Modem Users Guide Wired Interface 3.2.6 VMM Device Administration Geo Position Tab Figure 3-6. VMM Configuration Page Normal User Account 3.3 Device Addressing Schemes 3.3.2 Statically Provisioned Scheme 3.3.1 Network DHCP Scheme3.3.3 User Supplied Scheme 3.4 Setting User Supplied IP Addresses Figure 3-8. Configuration Change Dialog Figure 3-9. System Update Save Completed Web Page 3.5 External Device Provisioning Figure 3-10. External Device Provisioning Table 3.6 Working with MeshTray 3.5.1 Connecting to the Ethernet Portselect Programs Æ mea Æ MeshTray.exe 3.6.1 MeshTray Status Information Figure 3-11. MeshTray Status Tab VMM 3.6.2 MeshTray Security Tab 3.6.3 MeshTray Authentication ActivityFigure 3-12. MeshTray Security Tab VMM Figure 3-13. MeshTray Authentication Activity tab VMM 4.1 Changing the Web Interface Password 4 Device MaintenanceFigure 4-1. Enter New Password Web Page Figure 4-2. Confirm Changes Window for Enter New Password Figure 4-3. Password Changed Confirmation Web Page Figure 4-4. Update Device Firmware Web Page 4.2 Upgrading the Device Firmware Figure 4-6. Firmware Upload Progress Web Page Figure 4-5. Confirm Upload Window for Firmware UpdateOnce the filename has been confirmed, the web browser will transmit the file to the device, and the device will present an upgrade progress screen. This page will indicate the current stage in the upgrade process 4.3.2 Provision Groupname Section 4.3 Security Provisioning Web Page4.3.1 Provision Username Section Figure 4-7. Security Provisioning Web Page 4.4 Resetting the VMM via the Device Administration Web Page Figure 4-8. Device Reset Prompt Web Page Figure 4-9. Device Reset in Progress Page 4.5.1.1 Resetting Device Addressing Mode Using Device Manager 4.5 Restoring Factory Settings - User Supplied Mode Limitations4.5.1 Recovering from VMM Reset-to-Default in User-Supplied Mode 4.5.1.2 Resetting Device Addressing Mode via Configuration Web Page 4.6 Restoring Factory Settings - Normal Operations Figure 4-10. Restore Factory Settings Web Page The Factory Settings Restored page will be displayed Figure 4-11. Confirm Changes Window for Restore Factory SettingsFigure 4-12. Factory Settings Restored Web Page Click on the Finished button to complete the reset procedure Email essc@motorola.com 5 Customer Service InformationEurope Asia and Pacific Region 5.2 Return Material Request 5.2.1 Radio Products and Services Division5.1 Obtaining Support 5.1.1 System Information 5.2.2 Returning System Components to Motorola 5.2.1.1 Radio Products and Services Division Telephone Numbers5.2.3 Returning FREs 6 Warranty Information B Defects or damage from misuse, accident, water, or neglect G Batteries they carry their own separate limited warrantyP Loading of software upgrades or fixes into the devices F Product which has had the serial number removed or made illegible equipment or software not furnished by Motorola which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or any its parts thereof 7.1 FCC Information 7.3 Regulatory and RF Safety Exposure7 Regulatory Information 7.2 FCC RF Energy Exposure Statement RF Exposure Compliance and Guidelines Operating Instructions Ministry of Health Canada Safety Code 6. Limits of Human Exposure to