Device Maintenance, Customer Service Information | Motorola 3.1

Device Addressing Schemes

	3.3	Device Addressing Schemes		15
		3.3.1	Network DHCP Scheme	16
		3.3.2	Statically Provisioned Scheme	16
		3.3.3	User Supplied Scheme	16
	3.4	Setting User Supplied IP Addresses		17
	3.5	External Device Provisioning		19
		3.5.1 Connecting to the Ethernet Port		20
	3.6	Working with MeshTray		20
		3.6.1	MeshTray Status Information	21
		3.6.2	MeshTray Security Tab	22
		3.6.3	MeshTray Authentication Activity	22
4	DEVICE MAINTENANCE			24
	4.1	Changing the Web Interface Password		24
	4.2	Upgrading the Device Firmware		26
	4.3	Security Provisioning Web Page		28
		4.3.1	Provision Username Section	28
		4.3.2	Provision Groupname Section	28
	4.4	Resetting the VMM via the Device Administration Web Page		29
	4.5	Restoring Factory Settings – User Supplied Mode Limitations		31
		4.5.1 Recovering from VMM Reset-to-Default in User-Supplied Mode		31
			4.5.1.1 Resetting Device Addressing Mode Using Device Manager	31
			4.5.1.2 Resetting Device Addressing Mode via Configuration Web Page	31
			4.5.1.3 Resetting User-Supplied Parameters via Configuration Web Page	31
	4.6	Restoring Factory Settings – Normal Operations		32
5	CUSTOMER SERVICE INFORMATION			34
	5.1	Obtaining Support		35
		5.1.1	System Information	35

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Motorola 3.1 Device Maintenance, Customer Service Information, Device Addressing Schemes, External Device Provisioning

Contents

MEA 3.1 Vehicle Mounted Modem Users Guide Documentation RevisionPage Copyrights Mesh Enabled AccessVMM Users Guide DisclaimerPage DEVICE CONFIGURATION Table of ContentsDEVICE INSTALLATION Mesh Enabled AccessVMM Users Guide Setting User Supplied IP Addresses DEVICE MAINTENANCECUSTOMER SERVICE INFORMATION Changing the Web Interface Password REGULATORY INFORMATION WARRANTY INFORMATIONRegulatory and RF Safety Exposure Return Material Request VMM Configuration Page Normal User Account MEA Device Administration Home Page Super User LoginMEA Device Administration Home Page Normal User Login Configuration Change Dialog 1.1 Product Contents 1 Product Introduction 2 Device Installation 2.1 Software Requirements2.2 Equipment Requirements MAC Address Table 2.3 MAC Address Label Location2.3.1 MAC Address Table MAC Address 00-05-12-0A-xx-yy 2.4 VMM6300 Assembly Information 2.5 Installing the VMM6300 DeviceFigure 2-1. VMM External Connection Point 2.5.1.1 Deployment Tips 2.6 Testing the Device Installation2.5.1 Deployment Considerations Figure 2-2. VMM6300 Trunk Mounting 5. Right-click on the device MAC address and select the Ping option 3.2.1 Administrator and Access Account Information 3 Device Configuration3.2 Accessing the MEA Device Administration Web Pages 3.1 IP Addressing Considerations 3.2.1.1 Password Information Administrator PasswordAccess User Password 3.2.2 Viewing MEA Device Administration Redirect Page Figure 3-2. MEA Device Administration Redirecting Web Page 3.2.3 Viewing MEA Device Administration Home Page as an Administrator Figure 3-3. MEA Device Administration Home Page Super User Login 3.2.4 Viewing MEA Device Administration Home Page as a Normal User Figure 3-4. MEA Device Administration Home Page Normal User Login 3.2.5 VMM Device Administration Configuration Tab 3.2.5.1 Viewing the VMM Configuration Tab as an Administrator Field Default Value 3.2.5.2 Viewing the VMM Configuration Tab as a Normal UserMesh Enabled AccessVehicle Mounted Modem Users Guide Wired Interface 3.2.6 VMM Device Administration Geo Position Tab Figure 3-6. VMM Configuration Page Normal User Account 3.3 Device Addressing Schemes 3.3.1 Network DHCP Scheme 3.3.2 Statically Provisioned Scheme3.3.3 User Supplied Scheme 3.4 Setting User Supplied IP Addresses Figure 3-8. Configuration Change Dialog Figure 3-9. System Update Save Completed Web Page 3.5 External Device Provisioning Figure 3-10. External Device Provisioning Table 3.5.1 Connecting to the Ethernet Port 3.6 Working with MeshTrayselect Programs Æ mea Æ MeshTray.exe 3.6.1 MeshTray Status Information Figure 3-11. MeshTray Status Tab VMM 3.6.3 MeshTray Authentication Activity 3.6.2 MeshTray Security TabFigure 3-12. MeshTray Security Tab VMM Figure 3-13. MeshTray Authentication Activity tab VMM 4 Device Maintenance 4.1 Changing the Web Interface PasswordFigure 4-1. Enter New Password Web Page Figure 4-2. Confirm Changes Window for Enter New Password Figure 4-3. Password Changed Confirmation Web Page Figure 4-4. Update Device Firmware Web Page 4.2 Upgrading the Device Firmware Figure 4-5. Confirm Upload Window for Firmware Update Figure 4-6. Firmware Upload Progress Web PageOnce the filename has been confirmed, the web browser will transmit the file to the device, and the device will present an upgrade progress screen. This page will indicate the current stage in the upgrade process 4.3.2 Provision Groupname Section 4.3 Security Provisioning Web Page4.3.1 Provision Username Section Figure 4-7. Security Provisioning Web Page 4.4 Resetting the VMM via the Device Administration Web Page Figure 4-8. Device Reset Prompt Web Page Figure 4-9. Device Reset in Progress Page 4.5.1.1 Resetting Device Addressing Mode Using Device Manager 4.5 Restoring Factory Settings - User Supplied Mode Limitations4.5.1 Recovering from VMM Reset-to-Default in User-Supplied Mode 4.5.1.2 Resetting Device Addressing Mode via Configuration Web Page 4.6 Restoring Factory Settings - Normal Operations Figure 4-10. Restore Factory Settings Web Page The Factory Settings Restored page will be displayed Figure 4-11. Confirm Changes Window for Restore Factory SettingsFigure 4-12. Factory Settings Restored Web Page Click on the Finished button to complete the reset procedure Email essc@motorola.com 5 Customer Service InformationEurope Asia and Pacific Region 5.2 Return Material Request 5.2.1 Radio Products and Services Division5.1 Obtaining Support 5.1.1 System Information 5.2.1.1 Radio Products and Services Division Telephone Numbers 5.2.2 Returning System Components to Motorola5.2.3 Returning FREs 6 Warranty Information B Defects or damage from misuse, accident, water, or neglect G Batteries they carry their own separate limited warrantyP Loading of software upgrades or fixes into the devices F Product which has had the serial number removed or made illegible equipment or software not furnished by Motorola which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or any its parts thereof 7.1 FCC Information 7.3 Regulatory and RF Safety Exposure7 Regulatory Information 7.2 FCC RF Energy Exposure Statement RF Exposure Compliance and Guidelines Operating Instructions Ministry of Health Canada Safety Code 6. Limits of Human Exposure to