FAQs
ENGLISH
Q: Why is my DSL light flashing green?
A:A flashing green light indicates that no cable is attached to the DSL port or that the
Motorola Netopia® Gateway is negotiating a connection. A solid green DSL light indicates that an internet connection is established.
If your DSL light does not become solid green, verify that the connection from the Motor- ola Netopia® Gateway’s DSL port to the telephone/DSL jack is secure. If the connection is secure, contact your ISP (Internet Service Provider) to verify that your DSL line is func- tioning properly.
Q:I forgot my password, how can I access my Motorola Netopia® Gateway?
A:If you don't have a password, the only way to access the Motorola Gateway is the fol- lowing:
Referring to the following diagram, find the round Reset Switch opening.
Carefully insert the point of a pen or an unwound paperclip into the opening.
• If you press the factory default button for less than 1/2 a second, the unit will con- tinue to run as normal.
• If you press the factory default button for
more than 15 seconds, when you release it, the Gateway will perform a factory reset, clear all settings and configurations, and reboot.
Note: To assure the Motorola Netopia® Gateway factory defaults you MUST hold the reset switch for more than 15 seconds. When you release it, the Gateway will perform a factory reset, clear all setting and configurations, and reboot. Keep in mind that all of your settings will need to be reconfigured.
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