Motorola 60g - page 174

Troubleshooting

172

The display says:

Insert SIM Card

or Check SIM Card

even though I

have inserted my

SIM card in the

phone.

The SIM card may be incorrectly

inserted. Check the SIM card to make

sure that it is inserted properly. See

“Installing the SIM Card” on page 19.

The display says:

SIM Blocked. How

do I unblock my

SIM card?

Call your service provider (the company

that sends you your monthly wireless

service bill) to obtain the PIN

unblocking key (PUK) code. See

“Unblock the SIM Card PIN Code” on

page 167.

The display says:

Enter Unlock

Code. How do I

unlock my

phone?

Enter the factory-preset unlock code

(1234), or the last four digits of your

phone number. (See “Locking and

Unlocking Your Phone” on page 164.) If

this fails, call your service provider (the

company that sends you your monthly

wireless service bill).

My phone asks

for an unlock

code when I try

to open a

feature.

The application you want is locked. If

you own the phone but do not know

the unlock code, see “If You Forget a

Code or Password” on page 163.

Problem Solution

Contents

Main Page Welcome www.motorola.com www.motorola.ca 2 Manual number: 6809435A87-B Cover number: 8988485L49-O Menu Map 3 Main Menu Change display zoom: Display my phone number: Settings Menu Alert Contents Page Page Page Page About This Guide Using Your Phones Features Navigating To a Menu Feature http://www.motorola.ca/manuals http://motorola.com/consumer/manuals Page Safety and General Information Exposure To Radio Frequency Energy RF Operational Characteristics Safety and General Information Portable Phone Operation and EME Exposure Antenna Care Phone Operation Body-Worn Operation Data Operation Safety and General Information Approved Accessories www.motorola.com Electromagnetic Interference/ Compatibility Facilities Safety and General Use While Driving Safety and General Information Operational Warnings For Vehicles With an Air Bag Potentially Explosive Atmospheres Blasting Caps and Areas Operational Cautions Antennas Batteries Getting Started Whats in the Box? Installing the SIM Card Page Getting Started Installing the Battery Charging the Battery Getting Started Turning Your Phone On Sending a Call Ending a Call N O Getting Started Receiving a Call Displaying Your Phone Number N About Your Phone Display idle display roams Page About Your Phone Changing the Zoom Setting roaming Status Light w Loud ring x Soft ring y Vibrate u t Volume Keys About Your Phone Smart Key the only way External Display Set Phone Alert Adjust Voice Call Forwarding About Your Phone Return an Unanswered Call Battery Use Page Sending and Receiving Calls Redialing a Number N Using Automatic Redial N N Caller ID calling line identification Sending and Receiving Calls Returning an Unanswered Call N Dialing an Emergency Number S Entering Numbers in the Notepad notepad O Sending and Receiving Calls Dialing With Speed Dial N speed dial Dialing With 1-Touch Dial Dialing a Number In a Text Message S Sending and Receiving Calls Additional Dialing Features Page Page Using Features While On a Call Using Call Waiting N Using Features While On a Call Making a Conference Call N O Transferring a Call Announce the Call Transfer N S Using Features While On a Call Do Not Announce the Call Transfer Additional On-Call Features N Page 49 Using the Menu Navigating to a Feature You can access many of your phones features by using these keys to move through the menu system: Menu Key Right Soft Key Selecting a Feature Option Using the Menu Entering Feature Information 52 The message center lets you compose and send text messages. (See Entering Text on page 53.) A , and the soft key functions change: When you enter text, the ashing cursor changes to a flashing cursor Entering Text Choosing a Text Mode Tap Method 55 General Text Entry Rules Character Chart Entering Text Symbol Mode Symbol Chart space Predictive Text Entry with iTAP Software Enter Words Enter Novel Words Flashing Punctuation Capitalization S Enter Numbers Delete Letters and Words Menu Feature Descriptions http://motorola.com/consumer/manuals http://www.motorola.ca/manuals Main Menu Page Page Page Page Settings Menu Page Page Page Page Page Page Page Page and erases all user-entered information Page Recent Calls Viewing the Received Calls or Dialed Calls List S N Page Using the Notepad Recent Calls Viewing and Resetting Call Timers Network connection time Viewing and Resetting Call Costs S Page Phonebook Fields in a Phonebook Entry p h U Storing a Phonebook Entry Enter Information S speed dial Complete Phonebook Entry Phonebook Recording a Voice Name For a Phonebook Entry Dialing a Phonebook Entry Phonebook List S N Phonebook Voice Dial Editing a Phonebook Entry S Deleting a Phonebook Entry Copying Phonebook Entries Between the Phone and SIM Card S Copy a Single Entry S Copy Multiple Entries S Phonebook Checking Phonebook Capacity S Synchronizing with TrueSync Software Setting Up the Phonebook Phonebook List Sort Preference S 1-Touch Dial Preference S Datebook Week View M {15 NOV-21 NOV } 101 Datebook Day View M Event View {THU 19-NOV } M Storing a New Event day S Datebook Changing Event Information S Copying an Event S } S Datebook Deleting an Event S Radio Turning the Radio On and Off Tuning a Station S Radio Storing a Preset Selecting a Preset Sending and Receiving Calls With the Radio On Radio MessagesVoicemail Storing Your Voicemail Number Receiving a New Voicemail Message & MessagesVoicemail Listening to a Voicemail Message MessagesText before Setting Up the Text Message Inbox S } S MessagesText Receiving a Text Message Reading, Locking, or Deleting a Text Message S Page Sending a Text Message Page Sending a Quick Note Text Message S Page Page Shortcuts Standard Shortcuts User-Settable Shortcuts Creating a Shortcut and Item Page Using Shortcuts Use a Keypad Shortcut Select a Shortcut From the List Use a Voice Shortcut the shortcut you want Voice Notes Recording a Voice Note Viewing the Voice Notes List f M Voice Notes Playing a Voice Note Playback Screen M S {} Voice Note Controls While playing back a voice note, press these keys to do the following: Voice Notes Locking and Unlocking a Voice Note S Deleting a Voice Note S Micro-Browser Starting a Micro-Browser Session S Micro-Browser Interacting With Web Pages 133 Calculator Find the Feature M You can use your phone as a convenient calculator and currency converter. Calculating Numbers Calculator Calculator Converting Currency Games Selecting and Starting a New Game S Games Ending a Game Playing a Game Blackjack Rules of the game How to Play Mindblaster Rules of the Game How to Play Paddleball How to play Rules of the game S Adjusting Your Settings Ring/Vibrate Select an Alert Prole w Loud ring x Soft ring y Vibrate u t S Customize an Alert Prole S Event Alert Use the My Tones Feature Creating a Tone S Entering Notes before Example Playing a Tone S Editing a Tone Deleting a Tone S Reminders S Adjusting Your Settings Call Forwarding Set Up or Cancel Call Forwarding S voice calls only S Adjusting Your Settings Check Call Forwarding Status Reordering Menu Items S Customizing a Soft Key Function Hands-Free Use S Automatic Answer Automatic Hands-Free S Power-Off Delay S Charger Time S Data and Fax Calls Connecting Your Phone to an External Device Set Up a Cable Connection Attaching a Serial Cable Attaching a USB Cable Install the Software Data and Fax Calls Sending a Data or Fax Call Receiving a Data or Fax Call Transfer the Data or Fax End the Data/Fax Connection Data and Fax Calls Sending a Talk Then Fax Call S N Security Assigning a New Code or Password Security If You Forget a Code or Password S Locking and Unlocking Your Phone but you must unlock it to answer Lock Your Phone Manually Security Set Your Phone to Lock Automatically S Unlock Your Phone Barring Calls Protecting the SIM Card S Unblock the SIM Card PIN Code Page Troubleshooting Page Page Page Page Page Page Page Page Page Specic Absorption Rate Data http://www.fcc.gov/oet/fccid http://www.motorola.com/rfhealth http://phonefacts.net http://www.cwta.ca Why the concern? What kinds of phones are in question? How much evidence is there that hand-held mobile phones might be harmful? Page Page Page What is FDA's role concerning the safety of mobile phones? Page Where can I nd additional information? http://www.fcc.gov/oet/rfsafety http://www.who.int/emf http://www.nrpb.org.uk http://www.wow-com.com http://www.fda.gov/cdrh/consumer/ Warranty I. What This Warranty Covers II. What the Period of Coverage Is III. Who is Covered IV. What We Will Do to Correct Warranty Problems V. How to Get Warranty Service VI. What This Warranty Does Not Cover VII. Some Other Limitations VIII. Patent and Software Provisions IX. State Law and Other Jurisdiction Rights http://www.motorola.com Product Registration http://www.motorola.com/warranty Export Law Assurances Index A B C Page D E F G H I K L M N O P Page Q R S T U V W Z Page Wireless Phone Safety Tips