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Motorola 60g manual My phone does, Not ring, My phone rings, Selected, Proﬁle, Low tone

Models: 60g

1 222

Page 175

Troubleshooting

Problem	Solution
My phone does	If you see t or y in the display,
not ring.	then the ringer is turned off. See
	“Ring/Vibrate” on page 141.
	Also, the ringer may be set to Silent
	even though your phone is set to a ring
	alert proﬁle. See “Customize an Alert
	Proﬁle” on page 142.

My phone rings	The ringer may be set to play a tone
even though I	even though your phone is set to a
selected the	silent alert proﬁle. See “Customize an
Silent (or	Alert Proﬁle” on page 142.
Vibrate) alert
proﬁle.

I tried to place a	Your call did not reach the wireless
call and heard an	system. You may have dialed the
alternating high/	number too soon after turning the
low tone.	phone on. Wait until the display shows
	the name of your service provider
	before making a call.

173

Page 175

Image 175

Motorola 60g manual My phone does, Not ring, My phone rings, Selected, Proﬁle, Low tone

Contents

Users Guide Page Welcome Manual number 6809435A87-B Cover number 8988485L49-O Software Copyright NoticeShortcuts Menu MapMain Menu Recent CallsSettings Menu Contents Contents 103 100101 102125 116118 120161 156159 160About This Guide UsingYour Phone’s FeaturesNavigating To a Menu Feature Find the FeatureOptional Accessories Optional FeaturesAbout This Guide RF Operational Characteristics Safety and General InformationExposure To Radio Frequency Energy Portable Phone Operation and EME Exposure Safety and General InformationAntenna Care Data Operation Centimeters from your body when transmittingPhone Operation Body-Worn OperationAircraft Approved AccessoriesElectromagnetic Interference/ Compatibility FacilitiesOther Medical Devices Safety and GeneralUse While Driving Hearing AidsFor Vehicles With an Air Bag Operational WarningsPotentially Explosive Atmospheres Batteries Operational CautionsBlasting Caps and Areas AntennasDo This Installing the SIM CardGetting Started What’s in the Box?Insert the SIM card into Install the battery as described in the following sectionGetting Started Slide the SIM card doorInstalling the Battery Charging the Battery Unlock your phone TurningYour Phone OnOK + SIM Card onPress Oend key End the call Sending a CallEnding a Call PressPress See your phone number Receiving a CallDisplayingYour Phone Number PressToDisplay AboutYour PhoneLevel Use ➌ Roam ➍ Message Waiting Indicator SignalStrength Indicator About Your PhoneOne of these indicators to indicate that a Gprs Indication State Changing the Zoom SettingStatus Light Loud ring Soft ring Vibrate Ring and vibrate SilentWhen Press Volume KeysExternal Display Smart KeySet Phone Alert Adjust Voice Call ForwardingSelect All Calls or Off That you want to return Battery UseSmart key See the received calls list Volume keys Return an Unanswered CallRechargeable batteries that power this product Go directly to the dialed calls list Using Automatic RedialSending and Receiving Calls Redialing a NumberActivate automatic redial Sending and Receiving CallsCaller ID Or Retry +Most recent call at the top Returning an Unanswered CallDialing an Emergency Number View +Terminating an Incoming Call Entering Numbers in the NotepadOr Ignore Submit the number Dialing With Speed DialDialing With 1-Touch Dial Want to dialSelect + Dialing a Number In a Text MessageMessages Text Msgs Open the Text Msg MenuSend Message Additional Dialing FeaturesAttach Number Hide ID /Show IDInsert Wait Insert PauseInsert n Do This To Call Link Using Features While On a CallUsing Call Waiting Switch +Hold Using Features While On a CallMaking a Conference Call Hold +Announce the CallTransfer Transferring a CallSelect + Select Transfer OK + My Tel. Numbers Additional On-Call FeaturesDo Not Announce the CallTransfer TransferOther Information Exit or Back Using the MenuNavigating to a Feature Menu KeySelecting a Feature Option Using the MenuSome features require you to select an item from a list Without making changes Entering Feature InformationPress Cancel to exit Done appears when you InformationIndicates Msg Current T highlighted character Press Cancel Press M InformationEntering Text Choosing a Text ModeTap Method Entering TextPress a number key to enter text at ﬂashing cursor location General Text Entry RulesSpace @ & ~ ¿ ¡ Character ChartSymbol Mode Predictive Text Entry with iTAP Software Symbol ChartEnter Words Word Enter Novel WordsPress Delete One or more timesLetter combinations PunctuationCapitalization Continue entering Spell the wordDelete Letters and Words Enter NumbersDelete Or contact the Motorola Customer Call Center at Menu Feature DescriptionsFixed Dialm Fixed Dial Menu Feature DescriptionsCall Times Recent Calls Call CostQuick Dialm Quick Dial PhonebookVoicemail Info ServicesRadio MessagesHave written but not sent OutboxDelivered and undelivered DraftsPlay games on your phone. See Games on SettingsMy Tones View the credit available, its expiration date, Settings Phone Status Credit InfoSettings Phone Status Credit Available Phone Status My Tel. NumbersSettings Phone Status Other Information Settings Phone Status Active LineSettings Phone Status Battery Meter View a detailed battery charge meterOff Settings In-Call Setup Call Cost SetupTime CostMulti-Key Settings In-Call Setup My Caller IDSettings In-Call Setup Talk and Fax Turn call answering options on or offPhone Lock Settings In-Call Setup Call WaitingSettings Security Settings Security Fixed DialGreeting New PasswordsMain Menu KeysAuto Redial Initial SetupTime and Date Touch DialScroll Battery SaveSetting Master ResetYour phone’s memory, including Cannot be recoveredOther Settings Network Master ClearAdjust hands-free car kit settings Settings Other Settings Car SettingsSettings Other Settings Headset Select + Select Received Calls or Dialed Calls Recent CallsViewing the Received Calls or Dialed Calls List Scroll to Received Calls orStore Recent CallsOpen the Last Calls Menu to Option DescriptionSend Tones Add DigitsFind the Feature M Recent Calls Notepad Using the NotepadStore + Timer Description Viewing and Resetting Call TimersCost Tracker Description Viewing and Resetting Call CostsDialed Calls and Received Calls, so Expiration DateLast Deposit Last CallReset the cost if available To reset the cost trackerReset Fields in a Phonebook Entry PhonebookPhonebook Menu Storing a Phonebook Entry PhonebookEnter Information Record + Done Complete Phonebook EntryKey then say name Recording a Voice Name For a Phonebook EntrySend the call Dialing a Phonebook EntryPhonebook List Voice NameEdit + Editing a Phonebook EntryVoice Dial ResultCopying Phonebook Entries Between the Phone and SIM Card Deleting a Phonebook EntryOpen the Phonebook Menu Phone displays the Copy To Copy a Single EntryScroll to Copy Entry Select + Select Copy EntryCopy Multiple Entries Copy Entries menu Checking Phonebook CapacityChange + Select To start Synchronizing with TrueSync Software Setting Up the PhonebookPhonebook List Sort Preference Scroll to 1-Touch Dial Touch Dial PreferenceChange + Select 1-Touch Dial Week View DatebookDatebook Menu Day View DatebookEvent View Storing a New Event Find the Feature M Datebook dayDatebook Changing Event InformationOpen the Datebook Menu Copying an EventDate ﬁeld Scroll to This Event Only or Deleting an EventRepeat Events Radio + Tuning a StationRadio Turning the Radio On and OffSending and Receiving Calls With the Radio On Storing a PresetSelecting a Preset Radio108 To end the call and resume the FM broadcastReceiving a New Voicemail Message VoiceMail SetupMessages-Voicemail StoringYour Voicemail NumberCall + Find the Feature M Messages VoiceMailMessages-Voicemail Listening to a Voicemail MessageChange + Change the Srvce Center No Setting Up the Text Message InboxText Msg Setup Messages-TextMessages-Text 113 Receiving a Text MessageRead + Open the message or your textDelete + Find the Feature M Messages Text MsgsReading, Locking, or Deleting a Text Message SaveReply SetupCall Back Go ToCreate Message Sending a Text MessageSelect To Send Message Now? Open the Quick Note Menu to Find the Feature M Messages Quick NotesSending a Quick Note Text Message No +Send EditViewing the Status of Sent Text Messages Find the Feature M Messages Outbox= sending failed 120 Standard Shortcuts ShortcutsUser-Settable Shortcuts Item you selected ShortcutsCreating a Shortcut Assign Shortcut forVoice Shortcut Use a Voice Shortcut Using ShortcutsUse a Keypad Shortcut Select a Shortcut From the ListVoice Note message Voice NotesRecording a Voice Note Do This ResultVoice Notes Menu Voice NotesViewing the Voice Notes List Voice NotesPlayback Screen Playing a Voice NotePlay + Voice Note Controls Scroll to Lock or Unlock Locking and Unlocking a Voice NoteLock or unlock Open the Voice Notes MenuDelete All Voice Notes? Deleting a Voice NoteScroll to Delete or Delete All Delete Voice Note X? , orStarting a Micro-Browser Session Micro-BrowserInteracting With Web Pages Micro-BrowserOpen the Browser Menu Calculator Menu CalculatorCalculating Numbers CalculatorFunction Description CalculatorExchange Rate Converting CurrencySelecting and Starting a New Game GamesBlackjack GamesEnding a Game Playing a GameStay How to PlayHIT ME + Mindblaster Bouncing ball PaddleballSelect an Alert Proﬁle AdjustingYour SettingsSettings Ring/Vibrate Ring/VibrateChanged Alert message Adjusting Your SettingsFind the Feature M Settings Ring/Vibrate Alert Detail Customize an Alert ProﬁleCreating a Tone Use the My Tones FeatureSelect + Select New Tone Change + Key Phone Display Description Entering NotesTask Action Playing a Tone ExampleOpen the My Tones Menu Deleting a Tone CancelFind the Feature M Settings Ring/Vibrate My Tones Editing a ToneBeep , Vibrate , or Off RemindersBeep or Vibrate sets If Unavailable Set Up or Cancel Call ForwardingSettings Call Forward Call ForwardingIf Unreachable Grab + Find the Feature M Settings Call Forward Forward StatusReordering Menu Items Check Call Forwarding StatusHands-Free Use Customizing a Soft Key FunctionPersonalize Keys Select + Select Auto Answer Automatic AnswerAutomatic Hands-Free Scroll to Auto Answer154 Power-Off DelayPower-Off Delay Conﬁrm your selectionCharger Time Charger Time155 Set Up a Cable Connection ConnectingYour Phone to an External DeviceData and Fax Calls 157 Data and Fax CallsAttaching a Serial Cable Plug the serial cableAttaching a USB Cable Install the SoftwareEnd the transfer Sending a Data or Fax CallTransfer is complete End the Data/Fax Connection When the data or fax transfer is completeReceiving a Data or Fax Call Transfer the Data or FaxCall only Sending a Talk Then Fax CallOpen the Dialing Menu Scroll to Talk Then Fax162 Assigning a New Code or PasswordSecurity Security Phone Lock Unlock CodeFind the Feature M Settings Security New Passwords IfYou Forget a Code or PasswordSecurity Lock Your Phone Manually Locking and UnlockingYour PhonePhone Lock Lock Now At the Enter Unlock Code prompt Barring CallsSet Your Phone to Lock Automatically Unlock Your PhoneIncoming calls Protecting the SIM CardEnter New SIM PIN Unblock the SIM Card PIN CodeEnter the PIN1 Unblock Sequence168 Re-enter New SIM PINKeypad keys Re-enter the new SIM PIN Code Conﬁrm the new SIM PINQuestion Answer TroubleshootingTroubleshooting Problem Solution SIM card may be incorrectly Wireless service billCode when I try To open a Code or Password on FeatureSelected My phone doesNot ring My phone ringsPoor reception Cannot sendReceive calls My phone hasCalls I sent or CommandsPasswords, or InboxDark My phone’s You can use the Contrast Setting Display is tooLast as long as By charge time, feature use Expected. What Extend batteryPhone did not My phone Some wireless networks may not Beeped whenPlugged Data cable intoConnection rate When sendingData cable, why Phone in a standard CSD Does Data with179 Speciﬁc Absorption Rate DataPage 181 Http//phonefacts.net182 Why the concern?183 What kinds of phones are in question?184 185 186 187 What is FDAs role concerning the safety of mobile phones?188 For additional information, see the following Web sites Where can I ﬁnd additional information?189 190 What This Warranty Covers Warranty191 III. Who is Covered WarrantyIV. What We Will Do to Correct Warranty Problems II. What the Period of Coverage IsTTY Text Telephone How to Get Warranty ServiceCanada Cellular All Products Paging FRS Radios194 VI. What This Warranty Does Not Cover195 VII. Some Other Limitations196 VIII. Patent and Software Provisions197 IX. State Law and Other Jurisdiction RightsNorth U.S. Highway Whittle Road Libertyville, IL USA Canada Motorola, Inc198 Thank you for choosing a Motorola product Product RegistrationExport Law Assurances Online Product RegistrationBrowser. See micro-browser Index200 Index Data call Codes202 On/off External display Factory settings, resetting Fax callEnter Unlock Code message 164 Use 204 Incoming Call message 36 indicatorsStoring an entry ﬂashing cursor, deﬁned 52 ﬂip GamesLast Calls Menu Menu key 1, 25, 49 message Memory is Full! message Memory is Low! messageReminders, turning on/off Sending 41, 116-118 status 207 Character Network settings 77, 170 notepadGo back to previous My Tones Menu 146208 ﬂip Frequency, changing 77 Keypad, answering calls withPhone number Active phone line, changing 89-90Quick Note Menu Phonebook Menu 87 PIN codeChanging 162-163 deﬁned 166 entering 210 Silent alert indicator 29, 141 SIM applicationsSIM Blocked message 23 162-163Your own 25, 47 Text Synchronizing data 9891-92 Voice key Functions 132 viewing Zoom setting 29 Patent Re ,976 213 Volume keys 1, 30-31214 215 Wireless Phone Safety Tips216 Wherever wireless phone service is available 217 218 For more information, please callPage 8988485L49-O

Troubleshooting

Problem

My phone does

not ring.

“Ring/Vibrate” on page 141.

My phone rings

even though I

selected the

proﬁle.

low tone.