6 TROUBLESHOOTING
Problem | Possible Solutions |
There is no audio | • Verify that the Mute button on the remote | |
when viewing | control has not been pressed. Press mute | |
cable channels. | ||
on the remote control to restore sound. | ||
| ||
| • If the DCH receiver audio output is | |
| connected to the TV, verify that the Mute | |
| button on the TV has not been pressed. | |
| • If the DCH receiver audio output is | |
| connected to a home theater receiver, | |
| verify that the receiver is set to the | |
| appropriate input source and the Mute | |
| button on the receiver has not been | |
| pressed. | |
| • Verify that you have the correct cables for | |
| the audio connections. | |
| • Verify that the audio cables are firmly | |
| connected between the DCH receiver and | |
| the audio playback device (TV, receiver, | |
| DVD player, etc.). | |
|
| |
There is no audio | • Not all Dolby Digital® programs feature full | |
from the center | 5.1 surround sound. In some cases, the | |
and/or surround | ||
programs may only contain left and right | ||
speakers of a | ||
stereo audio. | ||
home theater | ||
receiver | • Verify that the S/PDIF cable (coaxial or | |
connected to the | optical) is firmly connected to the DCH | |
DCH receiver. | receiver and the home theater receiver. | |
| ||
| • Verify that the home theater receiver is set | |
| to a surround sound audio mode (Dolby | |
| Digital, Dolby Pro Logic II®, Dolby Pro | |
| Logic®). | |
| • Verify that the receiver is properly | |
| configured to work with all connected | |
| speakers. |
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