6 TROUBLESHOOTING
Problem | Possible Solutions |
There are black | • This may occur on a 16:9 TV if the active | |
bars on all four | video for an SD broadcast is in letterbox | |
sides of the | ||
format. To confirm, wait for a commercial or | ||
picture. | ||
look for a graphic, such as a network logo. | ||
| ||
| If the commercial fills the screen from top | |
| to bottom, or the graphic appears below | |
| the active video, the program is being | |
| letterboxed by the broadcaster. You can | |
| minimize this by activating the zoom | |
| feature on the TV. | |
| • A broadcaster may include black bars on | |
| either side of a wide screen broadcast. This | |
| is called a “hybrid” aspect ratio and results | |
| in a black border surrounding the video on a | |
| 4:3 TV. Because this is part of the | |
| broadcast, the DCH100 cannot correct the | |
| video. You may be able to minimize the | |
| border using the zoom feature on the TV. |
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