7 TROUBLESHOOTING

Problem

Possible Solution

 

 

There is no

Verify that the TV is powered on and set to the

video on the

appropriate input source for the DCX set-top.

TV screen

Verify that the DCX set-top is powered on and

 

 

tuned to an authorized cable channel.

 

Verify that all video cables between the DCX set-

 

top and the TV are firmly connected.

 

Verify that the coaxial cable feed is firmly

 

connected to the DCX set-top and the wall jack.

 

•

If the DCX set-top video output is

 

 

connected to a home theater unit,

 

 

verify that the home theater unit is

 

 

powered on and set to the appropriate

 

 

input source.

 

•

If the DCX set-top video output is

 

 

connected to a TV through an HDMI

 

 

connection, power off the TV and then

 

 

power off the DCX set-top. Wait one

 

 

second and then power on the devices.

 

Not all HDTVs can display every output format

 

(1080p, 1080i, 720p, 480p, or 480i) available on

 

the DCX set-top. To select a different format:

 

1.

Ensure that your DCX set-top is plugged

 

 

into a power outlet and is turned off.

 

2.

Connect the DCX set-top to your

 

 

television using a Standard-Definition

 

 

connector.

 

3.

Turn on the DCX set-top with your

 

 

remote control.

 

4.

Press Menu button on the remote

 

 

control.

 

5.

Press the ▲ and ▼ keys to display the

 

 

HDMI/YPbPr OUTPUT setting.

 

6.

Press the ► key to cycle through the

 

 

available output formats until the HDTV

 

 

connection you would like to use is

 

 

selected..

 

 

 

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