7 TROUBLESHOOTING
Problem | Possible Solution | ||
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No graphics or | If you use the | ||
program | graphics, including closed captions and program | ||
guides appear | guides, are not displayed by the DCX | ||
on the TV | screen graphics and captions may still be overlaid | ||
screen | by your TV, if enabled. Alternatively, use HDMI or | ||
| component video instead. | ||
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No closed | Verify on the User Settings menu that closed | ||
captions | captions are enabled on the DCX | ||
display | Verify that closed captions are enabled on the TV. | ||
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| Note: Closed captioning may not be available on | ||
| the current program. | ||
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There are | Wide screen TVs display 4:3 programs in this | ||
black bars to | format unless set to Stretch. Turn on the 4:3 | ||
the right and | OVERRIDE feature in the User Settings menu. | ||
left of the | This enables most wide screen TVs to stretch the | ||
picture | video to fill the screen (see your TV manual for | ||
| information about stretching 4:3 video). | ||
| • | If the DCX3200 is connected to a wide | |
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| screen TV, verify that the TV TYPE is | |
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| set to 16:9 in the User Settings menu. | |
| Many HD programs are broadcast in | ||
| format with black bars to the left and right of the | ||
| picture. These programs are broadcast in 16:9 HD | ||
| formats even though the video is not 16:9. | ||
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There are | All 4:3 HDTVs display HD programs in letterbox | ||
black bars | format (black bars above and below the picture) | ||
above and | because of the shape of the display screen. | ||
below the | • | Turn on the 4:3 OVERRIDE feature in | |
picture | |||
| the User Settings menu. This enables | ||
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| most standard screen TVs to display a | |
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| full screen picture when the DCX3200 | |
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| is tuned to a 4:3 program. | |
| • | Set the TV TYPE to 4:3 | |
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| enables the DCX3200 to remove the | |
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| black bars above and below the picture | |
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| when possible. | |
| Some SD programs are broadcast in the letterbox | ||
| format with black bars above and below the | ||
| picture. Some widescreen TVs offer a zoom | ||
| feature that may be able to remove the black bars | ||
| (see your TV manual for information about | ||
| zooming 4:3 video). | ||
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| 44 | |