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Nextel National Network General Terms and Conditions

DATE, A LATE PAYMENT CHARGE OF UP TO 1.5% PER MONTH (18% ANNUALLY), OR SUCH LESSER AMOUNT PERMITTED BY LAW, MAY BE APPLIED TO THE TOTAL UNPAID BALANCE DUE AND OUTSTANDING. THIS LATE PAYMENT CHARGE IS ASSESSED TO RECOVER COSTS FOR CUSTOMER'S FAILURE TO PAY AND SHALL NOT CONSTITUTE INTEREST. Sprint's acceptance of late or partial payments (even if marked “paid in full” or similar notations) shall not waive Sprint's right to collect the full amount due under this Agreement, plus any additional amounts charged under this paragraph. If Sprint obtains the services of a collection or repossession agency or an attorney to assist in remedying any breach of this Agreement by Customer, including but not limited to, Customer's nonpayment of charges, Customer shall be liable for this expense.

Disputed Charges. Customer may dispute only those charges that Customer believes are the result of (1) a billing error; (2) a problem related to Customer's Service; or (3) dropped calls. To dispute any charge, Customer must pay all undisputed amounts when due and submit a written notice to Sprint within ninety (90) days of the date of the invoice. CUSTOMER WAIVES THE RIGHT TO DISPUTE ANY CHARGES FOR WHICH TIMELY NOTICE IS NOT PROVIDED TO SPRINT. Sprint shall resolve all disputed charges

in its sole discretion. If Sprint determines that an error was made on Customer's invoice, Sprint will credit Customer's account in the amount of the error. If Sprint determines that a disputed charge was validly assessed upon Customer, Sprint will notify Customer and Customer must furnish the amount to Sprint within a reasonable period of time; or, if authorized by Customer, Sprint may instead charge Customer's credit card or debit card by any amount that was validly assessed. If Customer fails to pay any undisputed amount or, after a reasonable period of time, fails to pay any amount determined by Sprint to have been validly assessed upon Customer, Sprint may exercise any remedies available to Sprint under this Agreement for non-payment, including termination of the Agreement. Customer hereby acknowledges that he or she has read the explanation of rates and charges set forth in this Section 7 and understands that these rates and charges may be assessed upon Customer, to the extent applicable.

8BILLING. Sprint shall issue invoices for Service and for purchases of Equipment. Sprint's invoicing cycle is approximately thirty (30) days, but may change from time to time. The day of the month on which Customer receives an invoice may vary and is subject to change. Some billing details may be provided at http://www.Sprint.com and will not appear on invoices (except for a fee). Service charges will be invoiced to Customer in advance or

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