Installation Troubleshooting Glossary License

Top and Front Panel

For added security you can press the Standby button (1) to suspend your Internet connection. No data is transmitted or received from the Internet when the Standby light is on. All other front-panel lights turn off until you press the Standby button again, except for Tel 1 and Tel 2. Standby does not affect your telephone service. Voice service still operates when Standby is on.

1

The model number on your VoIP cable modem may be different than in the illustrations and screen images in this guide.

W

O ER

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DS

 

US

 

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N INE

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LI K

TEL

1

TEL

2

ANDB

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S

 

SBV5121

SURFboard

Cable Modem

2

3

4

5

6

7

8

9

The lights provide information about power, communications, and errors:

Key

Light

Flashing

On

2

Power

Startup diagnostics in progress

The VoIP cable modem is powered on.

3DS (downstream) Scanning for a receive (downstream) The downstream channel is connected. channel connection

4

US (upstream)

Scanning for a send (upstream)

The upstream channel is connected.

 

 

channel connection

 

5

Online

Scanning for a network connection

The startup process is complete.

6

Link

Transmitting or receiving data

A device, such as a computer or hub, is connected to

 

 

 

the USB or Ethernet connectors on the back panel.

7

Tel 1

Connected and activated,

Connected and activated, the telephone is on-hook

 

 

telephone is off-hook (in use).

(not in use).

8

Tel 2

Connected and activated,

Connected and activated, the telephone is on-hook

 

 

telephone is off-hook (in use).

(not in use).

9

Standby

This light does not flash

Internet service is blocked because the Standby button

 

 

 

was pressed. If this light is on, all other lights are off,

 

 

 

except for Tel 1 and Tel 2.

During normal operation, the Power, Receive, Send, and Online lights are on and the Link light flashes when the VoIP cable modem is transferring data.

SBV5121 VoIP Cable Modem User Guide

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Motorola SBV5121 manual Top and Front Panel