Installation Troubleshooting Glossary License
Signing Up for Service
You must sign up with a cable provider to access the Internet and other online services. To activate your service, call your local cable provider.
To receive data service, you need to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the bottom of the cable modem. You can record it here:
00 : ______ : ______ : ______ : ______ : ______
To receive telephone service, you need to provide the MAC address printed on the bar code label marked MTA MAC ID on the bottom of the cable modem. You can record it here:
00 : ______ : ______ : ______ : ______ : ______
P/N:
CUSTOMER S/N: BCDFGHJKLMNP
S/N: PPPPMMYJJJSSSSSCAABBCCCC
HFC MAC ID: ABCDEF012345
USB CPE MAC ID: ABCDEF012345
MTA MAC ID: ABCDEF012345
MODEM NUMBER: 2345
You should ask your cable provider the following questions:
•Do you have any special system requirements?
•When can I begin to use my VoIP cable modem?
•Are there any files I need to download after I am connected?
•Do I need a user name or password to access the Internet or use
SBV5121 VoIP Cable Modem User Guide | 6 |
