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Motorola SM56 quick start Contents, Overview, Introduction, Quick Start Users Guide

Models: SM56

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Motorola

SM56 Modem

Quick Start User's Guide

Contents

1Overview

2Introduction

3Personal Computer Requirements

4Preparing the Computer for SM56 Installation

5Understanding Sound Card Compatibility and Installing Hardware

6Installing SM56 Software on Windows 95/98

7Installing SM56 Software on Windows NT 4.0

8Verifying Proper Modem Installation

9Changing the Operating System

10Using the SM56 Modem

11Un-installing and Upgrading the SM56 Modem

12Troubleshooting

13Reporting Problems and Contacting the Modem Supplier

14Understanding Microsoft Windows Logo Certification

15An Overview of the V.90 Protocol

Appendix A SM56 Features

Appendix B Software License Agreement

1 Overview

This document helps the OEM, system integrator, VAR, and end user with host system selection and proper modem hardware and software installation. It lists qualified personal computer systems, and explains proper modem usage. This document helps you select CPUs, and it explains the tradeoffs associated with different processors. It explains the use of the SM56 Data/Fax/Voice modem with various sound card configurations. It also aids you in troubleshooting and testing the SM56 equipped system.

2 Introduction

Motorola's SM56 Modem is a feature-rich modem at an attractive price. It provides high-speed communications between your personal computer and a remote location, such as an Internet Service Provider (ISP), so you can:

∙Receive data at up to 56 Kbps in V.90 or K56flex modes

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Motorola SM56 quick start Contents, Overview, Introduction, Quick Start Users Guide

Contents

1 Overview Contents2 Introduction Quick Start Users GuideProduct Name Main Feature-setModem Type SupportedRecommended CPUs 3 Personal Computer RequirementsLevel 2 Cache Benefits 4 Preparing the Computer for SM56 InstallationCompatible Operating Systems System RAM RequirementsTAPI Connector Sound Card CompatibilitySignal SM56 Hardware Installation ProcedureSM56 Pin On-Board Microphone and Speaker JacksInstalling on Windows 95/98 6 Installing SM56 Software on Windows 95/98Step 1 -- Install a COM port for the modem 7 Installing SM56 Software on Windows NTCOM Port IO AddressVerifying SM56 Software Installation 8 Verifying Proper Modem InstallationStep 2 -- Install the SM56 modem software 2. Run modem diagnostic from the SM56 Control PanelVerifying SM56 Hardware Operation 9 Changing the Operating System3. Select Programs--Accessories--HyperTerminal 32-Bit Windows 95/98 Applications 10 Using the SM56 Modem16-Bit Windows 95/98 Applications DOS-Based Applications and GamesSM56 Un-Install Procedure 11 Un-installing and Upgrading the SM56 ModemSM56 Software Upgrade Procedure Windows 95/98 3. In the dialog box, select Motorola SM56 Modem UninstallRecovering From an Unsuccessful Upgrade Windows 95/98 12 TroubleshootingSM56 Software Upgrade Procedure Windows NT Recovering From an Unsuccessful Upgrade Windows NT∙ Windows 95/98 DOS box applications do not work with the modem ∙ The modem installs at COM 5 or higher∙ There is no dial tone 8. Uncheck the Use Automatic Resources check box∙ The modem does not answer incoming calls ∙ The modem cannot complete a connection to another modem∙ The modem disconnects while transmission is in progress ∙ The computer runs slower than usual∙ Youve installed a new peripheral device now the modem does not work ∙ The modem does not respond to AT commands4. Select If You Have a Hardware Conflict ∙ How to Add AT Commands ∙ The modem cannot connect the Error Control option is selected∙ The modem connects then meaningless characters appear 6. Check the Use Error Control-Required to Connect box14 Understanding Microsoft Windows Logo Certification 13 Reporting Problems and Contacting the Modem Supplier15 An Overview of the V.90 Protocol Appendix B Software License Agreement Appendix A SM56 SpecificationsBASED ON THE CONDITION THAT YOU AGREE TO THE FOLLOWING LICENSE. USING THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, THEN DO NOT USE THE SOFTWARE Readme 04/12/99 JHowley