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Motorola V100 manual Troubleshooting

Models: V100

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Troubleshooting

What to do if...

Personal	• Check the battery. Is it charged, properly fitted, and are the
Communicator	contacts clean and dry?
does not turn on
You can’t make	• Check the signal strength meter. If the signal is weak, move
calls	to an open space or, if in a building, move close to a
	window.
	• Check your network settings. Try to select another network.
	• Check your coverage map. Are restrictions set?
	• Check your Call Barring and Fixed Dialing settings.
	• Have you reached your call charge limit? Reset your limit or
	contact your service provider.
	• Have you inserted a new SIM card? Make sure no new
	restrictions have been imposed.
You can’t cancel	• Wait until you are in an area with good network coverage
Call Forwarding or	and try again.
Call Barring

Troubleshooting

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Contents

Personal Communicator Page Motorola V100 Personal Communicator Quick Reference Card Making a Call Ending a Call Introduction IntroductionIntroduction Contents Reject Waiting Call Fixed Dialing FDA Update for Mobile Phones 105 Quick Access Menu101 Radio Waves Exposure Statement123 115124 126Safety Information Safety InformationRF Operational Characteristics Exposure To Radio Frequency EnergySafety Information Body-worn Operation Portable Phone Operation and EME ExposureElectromagnetic INTERFERENCE/COMPATIBILITY Facilities Data OperationHearing Aids Medical Devices PacemakersOther Medical Devices Safety and General USE While DrivingPotentially Explosive Atmospheres Operational Cautions Getting Started Installing the SIM Card and BatteryGetting Started Charging Your Battery SIM Card and Battery InstallationControl Buttons Getting Started Display Entering Your SIM Card Personal Identification Number PIN BacklightTurning On Your V100 Personal Communicator Tips On Using this GuideTips on Using this Guide Menu Navigation Tips on Using this GuideEntering the Menus Getting Around in the MenusShort and Extended Menus Exiting the MenusAlarm Clock Access Internet Phone BookPersonal Communicator Menus Personal Communicator MenusMessages Call Related FeaturesPhone Setup Personal Communicator Menus Call Meters Network SelectionGames How to Use the Control Buttons How to Use the Control ButtonsTesting Your V100 Personal Communicator Prompts and MessagesSending a Text Message Text MessagingText Messaging Entering Text Entering Numbers in Text ModeReceiving and Reading a Text Message Storing a Text MessageSending Email Messages Making a Call Making a CallInternational Phone Calls Emergency CallsReceiving a Call Redialing the Last Number Called from Standby ModeIn-Call Menu Receiving a CallTo Put an Active Call on Hold In-Call MenuReconnect End Active CallReconnect Held Call End Held CallConference Calls End Current and Held CallStarting a Conference Call To Add a Person to Your Conference CallInitiating Transfer Call Before Third Party is Connected Transfer CallsInitiating Transfer Call After the Third Party is Connected Split CallVoice Notes Voice NotesReject Waiting Call Recording a Voice NoteVoice Activation Voice ActivationTo Add a Voice Tag Adding Voice Tags for Phone Book EntriesAdd Voice Tag Delete Voice Tag Using Voice Activation with Phone Book EntriesAdd or Edit Voice Tag Voice Activation from the Phone Book Menu Voice Activation from the Standby ModeMobile Internet Home Menu Access InternetAccess Internet Internet Using the Soft KeysInternet Browser Menu To display the browser menuEntering or Editing Text Within a Mobile Internet Session Mobile Internet MessagesLine Type or Port modem or Isdn Setting Up for Mobile Internet AccessInternet Service Alerts To set up your mobile Internet accessSetting a Bookmark Phone Book Phone BookMaking and Receiving Calls During a Mobile Internet Session Ending a Mobile Internet SessionInserting Pauses into Phone Numbers Each Phone Book entry containsPersonal Numbers Voice DialingFind Entry By Name Find Entry By LocationCheck Capacity Add EntryMy Phone Numbers Prevent AccessLast Ten Calls View Fixed Dial List Setup Fixed DialingFixed Dialing Dialing Phone Book Numbers with Smart Button Setup One-Touch DialingOne-Touch Dialing from Phone Book Numbers Alarm Clock Alarm ClockSet Alarm Show Alarm StatusCall Related Features Call Related FeaturesShow ID on Next Call Restrict ID on Next CallForward Voice Calls Call Barring Call WaitingChange Bar Password Cancel All BarringBar Outgoing Calls Bar Incoming CallsMessages Menu Switch ViewMessages Menu Delete MessageReply to Message Retrieve NumbersReturn Call Edit MessageOutgoing Messages Delete All MessagesTo Send a Stored Text Message Send MessageMessage Editor Play Voice Note Voice NotesCell Broadcast Show Time AvailableErase All Voice Notes Channel List Message SettingsLanguage List Voice Mail NumberPhone Setup Phone SetupService Center Expiry PeriodSet Alarm Ringer Tone Adjust Ring VolumeSelect Phone Line Ring or VibrateEdit Music Tone Set Message Alert ToneMessage Popup Alert Send as a Text MessageChange Unlock Code Automatic LockLock Now Change SIM PIN2 Code Require SIM Card PIN† † ‡ … † Unblock Code New PIN Code New PIN Code Unblocking Your V100 Personal CommunicatorNew Security Code Extended MenusSet Time and Date Battery Saving ModeSet Time Format Backlight Timing ControlSelect Keypad Tones Master ResetPhone Status Status ReviewMaster Clear Available Networks Network SelectionNetwork Selection Frequency of Search Network SearchRegistration Preferences Show List of Networks Preferred NetworksAdd Network to List Call Meters Menu Call Meters MenuFind New Network Show Call ChargesSet Audible Call Timers Show Call TimersSet In-Call Display Show Time Per CallReset Call Charges Call Charge SettingsShow Charge Per Call and Show Total Call Charges No In-Call DisplayGames Lifetime TimerGames Closing and Saving a GameGame Rules How to PlayTowers of Hanoi Baccarat Bricks Quick Access Menu Quick Access MenuQuick Access Menu Delete Voice Tag Important NotesSpecial Characters Special CharactersSpecial Accessories AccessoriesPower Adapter HeadsetTroubleshooting TroubleshootingYou can’t receive I symbol isWon’t unlock Your PIN is blockedBattery icon Battery won’tYour SIM card Won’t work100 Battery losesCharge faster than NormalUse and Care 101 Use and CareQuestions? Radio Waves Exposure Statement 102Radio Waves Exposure Statement Radio Waves Exposure Statement 103 104 Radio Waves Exposure StatementWhy the concern? FDA Update for Mobile PhonesFDA Update for Mobile Phones 105 What kinds of phones are in question? FDA Update for Mobile Phones106 FDA Update for Mobile Phones 107 108 FDA Update for Mobile Phones 109 FDA Update for Mobile Phones 110 What is FDAs role concerning the safety of mobile phones? FDA Update for Mobile Phones 111112 Where can I find additional information? FDA Update for Mobile Phones 113114 II. What the Period of Coverage Is Motorola Limited Warranty 115What This Warranty Covers 116 Motorola Limited WarrantyVI. What This Warranty Does Not Cover Motorola Limited Warranty 117118 VII. Some Other Limitations Motorola Limited Warranty 119Motorola Limited Warranty Canada Cellular All Products Motorola Limited Warranty 121IX. State Law and Other Jurisdiction Rights 122 Patents 123 Patents124 Export Law AssurancesExport Law Assurances Index 125 IndexIndex 126 Keypad Tones Index 127128 IndexIndex 129 Index 130 Index 131 132 Wireless Phone Safety Tips Assistance or other special non-emergency wireless number Page @6881036B10@

Troubleshooting

calls

Call Barring

Troubleshooting