Motorola V291 Troubleshooting

136

Troubleshooting

Troubleshooting

Check these questions first if your phone does not seem to

work properly. If you need additional help, contact the

Motorola Customer Call Center at (852) 2506-3888 (Hong Kong).

Question Answer

Is your battery

charged? Is

1

displayed?

The battery level indicator should

have at least 1 segment showing

(

1

). If it does not, recharge your

battery (see page 19).

Have you

installed a valid

SIM card?

If necessary, turn off your phone

and make sure that you have

inserted a valid SIM card (see

page 18).

Does the phone

have a signal? Is

1

displayed?

The signal strength indicator

should have at least 1 segment

showing (

1

). If it does not, move

to an area with a stronger signal.

Is the earpiece

volume too low?

While on a call, press the volume

key (on the side of your phone)

up.

Is the other party

unable to hear

you?

Your phone may be muted. If

necessary, press

UNMUTE

(

+

) to

unmute the phone.

Also, make sure that your phone’s

microphone is not blocked by its

carrying case or a sticker.

Contents

Main Page Welcome Page Menu Map 4 Main MenuIcon Display Note: Page Settings Menu N O Contents Page Page Page Safety and General Information Exposure To Radio Frequency (RF) Energy Operational Precautions External Antenna Care Phone Operation RF Energy Interference/Compatibility Facilities Aircraft Medical Devices Use While Driving Operational Warnings For Vehicles With an Air Bag Potentially Explosive Atmospheres Blasting Caps and Areas Batteries Seizures/Blackouts Repetitive Motion Injuries Getting Started Whats in the Box? About This Guide Optional Features Optional Accessories Installing the SIM Card Installing the Battery Charging the Battery Battery Use Page Turning Your Phone On and Off Turning Your Phone On Turning Your Phone Off Adjusting the Volum e Making a Call Answering a Call Changing the Call Alert Viewing Your Phone Number Page Learning to Use Your Phone Using the Display 0 Using Menus Selecting a Menu Feature Selecting a Feature Option Entering Feature Information Entering Text General Text Entry Rules Entering Punctuation Using Capitalization Deleting Letters and Words Choosing a Text Entry Method Using Tap Method Character Chart Use iTAP Software Predictive Text Entry Method Entering Words Entering Novel Words Using the Numeric Entry Method Using the Symbol Text Entry Method Symbol Chart Using the External Display Locking and Unlocking Your Phone Locking Your Phone Manually Unlocking Your Phone Setting Your Phone to Lock Automatically Changing a Code, PIN, or Password If You Forget a Code, PIN, or Password Setting Up Your Phone Storing Your Name and Phone Number Setting the Time and Date Setting a Ring Style V W Y X Z Setting a Wallpaper Image Setting a Screen Saver Image Setting Display Contrast Setting Display Color Adjusting the Backlight Calling Features Changing the Active Line Redialing a Number Using Automatic Redial Using Caller ID Incoming Calls Outgoing Calls Canceling an Incoming Call Calling an Emergency Number Dialing International Numbers Viewing Recent Calls Returning an Unanswered Call Using the Notepad Attaching a Number Calling with Speed Dial Calling with 1-Touch Dial Using Voicemail Storing Your Voicemail Number Listening to a Voicemail Message Using Call Waiting Putting a Call On Hold Messages and Chat Setting Up the Message Inbox Sending a Text Message Page Sending a Quick Note Text Message Inserting Pictures and Ring Tones in a Text Message Inserting a Picture or Ring Tone Viewing or Deleting an Inserted File Viewing the Status of Sent Text Messages Receiving a Text Message Downloading Pictures and Ring Tones Storing a Picture or Animation File Storing a Ring Tone Reading Information Service Messages Setting Up the Information Services Message Inbox Receiving an Information Services Message Using Chat Start a Chat Session Page Using the Chat Log Using the Chat Menu Responding to Chat Ending a Chat Session Setting Up Your Phonebook Viewing Entry Details Creating a Phonebook Entry Entering Information Completing the Phonebook Entry Storing a PIN Code With a Phone Number Recording a Voice Name for a Phonebook Entry Dialing a Phonebook Entry Phonebook List Voice Dial Editing a Phonebook Entry Deleting a Phonebook Entry Multiple Entries Under the Same Name Copying Entries Between the Phone and SIM Card Copying a Single Entry Copying All Entries Checking Phonebook Capacity Setting 1-Touch Dial Preference Personalizing Your Phone Personalizing a Ring Style Activating Ringer ID Setting Ringer or Keypad Volum e Setting Reminders Personalizing Display Text Setting the Menu View Personalizing Soft Keys and Menu Icons Setting the Menu Language Resetting All Options Clearing All Stored Information Creating and Using Shortcuts Standard Shortcuts Creating a Shortcut Using a Keypad Shortcut Selecting a Shortcut From the List Editing or Deleting a Shortcut Page Getting More Out Of Your Phone Making a Conference Call O Forwarding Calls Setting Up or Canceling Call Forwarding Checking Call Forwarding Status Barring Calls Using Fixed Dialing Turning Fixed Dialing On or Off Using the Fixed Dial List Using Service Dialing Using DTMF Tones Activating DTMF Tones Sending DTMF Tones Using the Keypad Monitoring Phone Use View and Reset Call Timers Page Using a Timer During a Call Viewing and Managing Cost Trackers Page Adjusting Network Settings Viewing the Current Registered Network Finding a New Network Listing All Networks Changing Network Setup Values Setting Preferred Networks Accessing the Preferred Network List Adding an Entry to the Preferred Network List Editing a Preferred Network List Entry Deleting a Preferred Network List Entry Adjusting Service Tones Setting the Call Drop Alert Setting GPRS Auto Attach Monitoring Battery Charge Personal Organizer Features Datebook Month View Day View Event View Add a Datebook Event Changing Event Information Copying an Event Deleting an Event Viewing and Dismissing an Event Reminder Changing the Datebook Setup Alarm Clock Setting the Alarm Turning Off the Alarm Calculator - X + Calculating Numbers Converting Currency Security Locking the SIM Card Unblock the SIM Card PIN Code Unblock the SIM Card PIN2 Code Page News and Entertainment Micro-Browser ) Starting a Micro-Browser Session Interacting With Web Pages Downloading Pictures and Ring Tones Storing a Picture or Animation File Storing a Ring Tone Selecting or Creating a Proxy Setting Page Page Running the Micro-Browser in the Background Turning a Background Micro-Browser Session On or Off Setting Service Preferences Games Launching a Game Viewing Images Downloading Pictures Managing Pictures Page Creating Ring Tones Creating a Tone Entering Notes Notes Lengths and Modifiers Octave Note Entry Sequence Playing a Tone Editing a Tone Deleting a Tone Renaming a Tone Download a Ring Tone Send Ring Tones Troubleshooting Page Page Page Page Page Page Specific Absorption Rate Data Page Index A B C D E F G H I L M N O P Q R S T U V W