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Troubleshooting
The following refer to specific symptoms:
Has the phone
been damaged,
dropped, or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
these types of damages.
Was a
non-Motorola
battery or battery
charger used?
Symptom Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password.
See page 37.
I pressed the
power key, but
nothing
happened.
Be sure to press and hold
P
(the power key) until you see the
welcome display and an alert
sounds. This could take several
seconds. If nothing happens,
check that a charged battery is
installed (see page 18).
Question Answer