Preface
May 31, 2008 Module Hardware Description xv
Where you purchase the product other than as a consumer, Motorola disclaims all other
warranties, terms and conditions express or implied, such as fitness for purpose and satisfactory
quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price
nor for any incidental special or consequential damages* arising out of the use or inability to use
the Product, to the full extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you are a consumer, such
as a warranty of satisfactory quality and fit for the purpose for which products of the same type
are normally used under normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.
(*)including without limitation loss of use, loss of time, loss of data, inconvenience, commercial
loss, lost profits or savings.
How to Get Warranty Service?
In most cases the authorized Motorola dealer which sold and/or installed your Motorola OEM
module and original accessories will honor a warranty claim and/or provide warranty service.
Alternatively, for further information on how to get warranty service please contact the Motorola
M2M Data Module Customer Support Center.
Claiming
In order to claim the warranty service you must return the OEM module and/or accessories in
question to Motorola's Authorized Repair or Service Center in the original configuration and
packaging as supplied by Motorola. Please avoid leaving any supplementary items like SIM
cards. The Product should also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem.
In order to be eligible to receive warranty service, you must present your receipt of purchase or a
comparable substitute proof of purchase bearing the date of purchase. The module should also
clearly display the original Motorola Serial Number (MSN). Such information is contained with
the Product.
You must ensure that all and any repairs or servicing is handled at all times by a Motorola
Authorized Service Center in accordance with the Motorola Service requirements.
In some cases, you may be requested to provide additional information concerning the
maintenance of the Products by Motorola Authorized Service Centers only, therefore it is
important to keep a record of any previous repairs, and make them available if questions arise
concerning maintenance.
Conditions
This warranty will not apply if the type or serial numbers on the Product has been altered, deleted,
duplicated, removed, or made illegible. Motorola reserves the right to refuse free-of-charge
warranty service if the requested documentation can not be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,