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54 Module Hardware Description May 31, 2008
Software version of the unit (AT+i3 command) or model number
PCB version (located on the PCB near the RF connector)
Severity of the problem
Problem description, including:
Setup Configuration (such as Developer Board, handset, host, connections, and so on)
Detailed scenario from startup
Log of all the commands and the responses, beginning from startup
Answers to the following questions:
Was the same scenario tested on the Developer Board and the PC to reproduce the problem?
How many units do you have, and how many of them have this problem?
How often does the problem recur?
In addition to the information requested above, send the following AT commands and the
HyperTerminal log with the responses:
AT+iRP10 // to get the signal strength (RX level)
AT+iUI D // to read the unit MSN number
AT+i3 / / to get the software version of the W24