Maintenance
Lubrication
980533-001 A TLP 2824-Z User Guide 41

Platen Considerations

The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can
accumulate without effecting print operations. Contaminates on the platen roller can damage
the print head or cause the media to slip when printing. Adhesive, dirt, general dust, oils and
other contaminates should be cleaned immediately off the platen.
Keep a new platen available as a spare and install it whenever the printer has significantly
poorer performance, print quality or media handling. If sticking or jamming continues even
after cleaning, you must replace the platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean,
damp cloth very lightly moistened with medical grade alcohol (95% pure or better).
1. Open the media door and remove t he media.
2. Remove the platen from the printer (refer to the replacement procedure in this section).
3. Clean the platen surface with the alcohol moistened swab. Rotate the platen while
swabbing. Repeat this process two to three times with a new swab to remove residual
contaminates. Adhesives and oils, for example, may be thinned by the initial cleaning but
not completely removed.
4. .Install the platen in the printer (refer to the replacement procedure in this section).
5. Discard the cleaning swab or pen after use.
Allow the printer to dry for one minute before loading labels.
Lubrication
Caution • No lubricating agents of any kind should be used on this printer. Some
commercially available lubricants, if used, will damage the finish and the mechanical parts
inside the printer.