Multi-Tech Systems MT5600ZDX Chapter 5:Troubleshooting

5 Troubleshooting

Chapter 5:Troubleshooting

Contents

MT5600ZDX Data/Fax Modem MT5600ZDXV Voice/Data/Fax Modem User Guide User Guide Revision Date Description Trademarks Page Page Chapter 1: Introduction Data Features Voice Features (Model ZDXV only) PhoneTools Communications Software Features Page Chapter 2: Installation We supply You supply Connections for the MT5600ZDX 1. Connect the Modem to Your PC (RS-232Connection) 2. Connect the Modem to the Phone Jack (Line Connection) 3. (Optional) Connect the Modem to the Phone 4. Connect the Modem to the AC Power Outlet A Note About Power Connection, Surge Protectors, and Lightning Power-OnTest Using Your Modem Connections for the MT5600ZDXV 1.Follow All of the Connection Directions for the MT5600ZDX 2.Connect the Microphone 3. Connect the Speaker Install New Modem Note: Finish Have Disk Install from Disk Loading Data Communications Software Run D:\setup.exe Print File CAPTURE FAX BVRP Send Fax Recipient 5656K Mode (56,000–28,000bps) V.34 Mode V.32 bis OH Off-Hook TR Terminal Ready Chapter 3: Advanced Options For Windows 95/98/2000 and Windows NT: For DOS and Other Operating Systems: Modem Commands Properties Phone Number MSD COM Ports Diagnostics More Info Chapter 4: AT Commands Page Chapter 5:Troubleshooting CAUTION: Windows 3.1x: Mouse IRQ Status Advanced Windows 9x and 2000: Device Manager Ports Resources ATDT9 Connect Call Dialing Properties How I dial from this location &D2 &D0 &Q0, &Q1, &Q5 &Q6 ATS0=1 S0=1 Page Appendixes Appendix A: Regulatory Compliance Manufacturer: Trade Name: Model Number: FCC Registration No: Ringer Equivalence No: Notice: Caution Page Page Appendix B:Technical Specifications Data Modulation Fax Modulation Carrier Frequencies V.32, V.32bis, V.32terbo V.22,V.22bis or Transmission Level Frequency Stability Receiver Sensitivity AGC Dynamic Range Interface Appendix C: Loopback Tests Test Procedure AT\N AT&T1 +++AT AT&T &T4 &T6 AT+MS=9,1,9600,9600 AT&T6 ATO AT&T3 Appendix D: Warranty, Service, and Technical Support Page Page Appendix E: Upgrading the Modem Step 1: Identify the Modem Firmware Step 2: Identify the Current Firmware Version Step 3: Download the Upgrade File Step 4: Extract the Upgrade Files Step 5: Clear Your Stored Parameters Step 6: Upgrade the Modem’s Firmware Step 7: Restore Your Parameters Introduction Standard Linux Serial Port Definitions Installation Setup Using the modem to call the Internet Internet 3.Select Dialup Configuration Tool Add Normal ISP Index