D Warranty, Service, and Technical Support

Replacement Parts

SupplyNet, Inc. can supply you with replacement power supplies, cables, and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses:

Mail:

SupplyNet, Inc.

 

613 Corporate Way

 

Valley Cottage, NY 10989

Phone:

800- 826-0279

Fax:

914-267-2420

Email:

info@thesupplynet.com

Internet:

http://www.thesupplynet.com

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information available. You can also contact Technical Support by e-mail at the following addresses:

U.S., Canada, and Europe: support@multitech.com

France: support@multitech.fr

India: support@multitechindia.com

U.K.: support@multitech.co.uk

Recording Modem Information

Complete the following information about your Multi-Tech modem before calling Technical Support.

Modem Model No.:___________________

Modem Serial No.:____________________

The model and serial numbers are printed on the bottom of the modem.

Note the status of the modem before calling Technical Support. The status includes information about LED indicators, screen messages, diagnostic test results, problems with a specific application, etc.

Internet Sites

Multi-Tech has a Web site at:

http://www.multitech.com

and an ftp site at:

ftp://ftp.multitech.com

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