Multi-Tech Systems MT5600ZDX manual 3

Contents

Chapter 1: Introduction ......................................................................................................	2
Product Description and Features ...............................................................................	2
What’s In Your Modem Package? ................................................................................	3
Chapter 2: Installation .......................................................................................................	6
Introduction .................................................................................................................	6
What You Will Need .....................................................................................................	6
Safety Warnings ..........................................................................................................	6
Connecting the Modem to Your System ......................................................................	7
Connections for the MT5600ZDX ....................................................................	7
A Note About Power Connection, Surge Protectors, and Lightning ................	8
Power-On Test .................................................................................................	8
Using Your Modem ..........................................................................................	8
Connections for the MT5600ZDXV .................................................................	9
2. Connect the Microphone .............................................................................	9
3. Connect the Speaker ...................................................................................	9
Installing the Modem Driver ......................................................................................	10
Modem Driver Installation for Windows 95/98/Me/2000/Xp...........................	10
Modem Driver Installation for Windows NT ..................................................	10
Loading Data Communications Software ..................................................................	11
Removing an Old Modem Driver ...............................................................................	11
Connecting to the Internet .........................................................................................	12
Dial-Up Networking ...................................................................................................	12
Sending a Fax ...........................................................................................................	13
About the LED Indicators ..........................................................................................	13
Chapter 3: Advanced Options .......................................................................................	15
Introduction ...............................................................................................................	16
Configuring Your Communications Software .............................................................	16
Configuring Your Modem ...........................................................................................	17
Chapter 4: AT Commands ...............................................................................................	18
Introduction ...............................................................................................................	19
Chapter 5: Troubleshooting .............................................................................................	20
Introduction ...............................................................................................................	21
None of the Indicators Light ......................................................................................	21
The Modem Does Not Respond to Commands ........................................................	22
The Modem Dials But Cannot Connect.....................................................................	23
The Modem Disconnects While Online .....................................................................	24
The Modem Cannot Connect When Answering ........................................................	25
File Transfer Is Slower Than It Should Be .................................................................	25
Data Is Being Lost .....................................................................................................	26
There Are Garbage Characters on the Monitor ........................................................	26
The Modem Doesn’t Work with Caller ID ..................................................................	26
Fax and Data Software Can’t Run at the Same Time ...............................................	27
Appendix A: Regulatory Compliance ..............................................................................	29
FCC Part 15 ..............................................................................................................	29
FCC Part 68 Telecom ................................................................................................	30