Multi-Tech Systems MT5634IND 2

Copyright and Technical Support

User Guide

MT5634IND

Data/Fax Industrial Temperature Modem

S000369A Rev. A

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved.

Copyright © 2005 Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revision	Date	Description
A	01/07/05	Initial release.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365; 5,309,562; 5,301,274. Other patents pending.

Trademarks

Multi-Tech, the Multi-Tech logo, and MultiModem are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Technical Support
Country	By Email	By Phone
France:	support@multitech.fr	(33) 1-64 61 09 81
India:	support@multitechindia.com	91 (124)	6340778
U.K.:	support@multitech.co.uk	(44) 118	959 7774
U.S. and Canada:	support@multitech.com	(800) 972-2439
Rest of the World:	support@multitech.com	(763) 717-5863

Internet Address: http://www.multitech.com

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(763)785-3500 or (800) 328-9717 Fax (763) 785-9874 http://www.multitech.com

Multi-Tech Systems, Inc. MT5634IND User Guide (S000369A)

2

Contents

Page Page Contents Page Chapter 1 – Description and Specifications Introduction Safety Warnings MultiModem Package Contents Features and Technical Specifications Electrical Specifications LED Indicators RS-232 9-PinConnector About the Leased-LineOperation Feature Setup Chapter 2 – Installation Step 1 – Desktop Placement or Panel- Mounting Step 2 – Connect the Modem to Your System Step 3 – Install the Modem Driver Step 4 – Configure the Modem for Your Country or Region Using the Global Wizard Using AT Commands Step 5 – Install Data Communications Software Chapter 3 – AT Commands, S-Registers and Result Codes Chapter 4 – Remote Configuration Basic Procedure Setup Changing the Setup Password Changing the Remote Escape Character Chapter 5 – Callback Security Changing the Setup Password Turning Callback Security On and Off Setting Callback Security Message Parity Assigning Callback Passwords and Phone Numbers Calling Procedures Password-OnlyCallback Number-EntryCallback Extension-EntryCallback Direct Connection Callback Security Commands Chapter 6 – Troubleshooting None of the Indicators Light The Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online Modem Cannot Connect When Answering File Transfer Is Slower Than It Should Be Data Is Being Lost There Are Garbage Characters on the Monitor The Modem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same Time Appendix A – Flash Upgrade Appendix B – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance International Modem Restrictions Telecom Requirements for the United States FCC Part 15 Regulation New Zealand Telecom Warning Notice South African Statement Other Appendix C – Multi-TechWarranty Statement and Product Repair Warranty Online Warranty Registration Product Repair Repair Procedures for U.S. and Canadian Customers Repair Procedures for International Customers (Outside U.S.A. and Canada) Repair Procedures for International Distributors Replacement Parts Index