Table of Contents

Contents

 

Chapter 1 – Description and Specifications ..............................................................................................................

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Introduction.................................................................................................................................................................

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Safety Warnings .........................................................................................................................................................

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MultiModem Package Contents..................................................................................................................................

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AT Commands............................................................................................................................................................

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Features and Technical Specifications .......................................................................................................................

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Electrical Specifications..............................................................................................................................................

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LED Indicators ............................................................................................................................................................

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RS-232 9-Pin Connector ............................................................................................................................................

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About the Leased-Line Operation Feature .................................................................................................................

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Setup .....................................................................................................................................................................

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Chapter 2 – Installation................................................................................................................................................

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Step 1 – Desktop Placement or Panel-Mounting........................................................................................................

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Step 2 – Connect the Modem to Your System..........................................................................................................

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For AC Power......................................................................................................................................................

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For DC Power......................................................................................................................................................

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Step 3 – Install the Modem Driver ............................................................................................................................

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Step 4 – Configure the Modem for Your Country or Region .....................................................................................

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Using the Global Wizard......................................................................................................................................

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Using AT Commands ..........................................................................................................................................

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Step 5 – Install Data Communications Software.......................................................................................................

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PhoneTools .........................................................................................................................................................

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Chapter 3 – AT Commands, S-Registers and Result Codes ..................................................................................

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Chapter 4 – Remote Configuration ...........................................................................................................................

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Basic Procedure .......................................................................................................................................................

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Setup ........................................................................................................................................................................

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Changing the Setup Password ............................................................................................................................

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Changing the Remote Escape Character ............................................................................................................

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Chapter 5 – Callback Security...................................................................................................................................

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Changing the Setup Password .................................................................................................................................

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Turning Callback Security On and Off ......................................................................................................................

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Setting Callback Security Message Parity ................................................................................................................

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Assigning Callback Passwords and Phone Numbers ...............................................................................................

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Calling Procedures ...................................................................................................................................................

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Password-Only Callback .....................................................................................................................................

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Number-Entry Callback .......................................................................................................................................

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Extension-Entry Callback ....................................................................................................................................

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Direct Connection ................................................................................................................................................

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Callback Security Commands..............................................................................................................................

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Chapter 6 – Troubleshooting ....................................................................................................................................

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None of the Indicators Light......................................................................................................................................

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The Modem Does Not Respond to Commands........................................................................................................

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The Modem Cannot Connect When Dialing .............................................................................................................

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The Modem Disconnects While Online.....................................................................................................................

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Modem Cannot Connect When Answering...............................................................................................................

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File Transfer Is Slower Than It Should Be ................................................................................................................

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Data Is Being Lost ....................................................................................................................................................

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There Are Garbage Characters on the Monitor ........................................................................................................

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The Modem Doesn’t Work with Caller ID..................................................................................................................

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Fax and Data Software Can’t Run at the Same Time...............................................................................................

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Appendix A – Flash Upgrade ....................................................................................................................................

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Appendix B – Regulatory Compliance .....................................................................................................................

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Regulatory Compliance Statements .........................................................................................................................

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EMC, Safety, and R&TTE Directive Compliance.................................................................................................

24

International Modem Restrictions ........................................................................................................................

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Multi-Tech Systems, Inc. MT5634IND User Guide (S000369A)

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